Senior QA Manager, Release Quality

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
We're looking for a Senior QA Manager to lead our Release Quality team, responsible for ensuring confidence in every release of both Cash App and Afterpay-two products serving millions of customers worldwide. This team plays a critical role as product quality experts and trusted partners to engineering, product, design, and operations. The Senior QA Manager will guide the modernization of our quality assurance strategy, evolve our release management practices, and set the long-term direction for how we measure and deliver release confidence at scale.
This job can be fully remote within the PST timezone.
You Will

• Execute a compelling vision and long-term strategy for release quality that emphasizes scalability, sustainability, and modern QA practices
• Collaborate and build long-term strategic partnerships with multiple stakeholders across the company including product, design, legal, support, and engineering teams
• Define, track, and report on release health metrics, using them to drive continuous improvements
• Cultivate an excellent organization by hiring remarkable talent, coaching your team, fostering principled and collaborative decision-making, and applying your expertise to maintain a high bar
• Be the release manager for both Cash App and Afterpay, overseeing all release train processes including hotfixes, progressive rollouts, and communication
• Guide, organize, and communicate the team's quarterly goals and accomplishments
• Mentor QA engineers and help cultivate their career aspirations

You Have

• 12+ years of experience in software quality assurance, with at least 4+ years in a management or leadership role
• Proven success leading QA teams supporting large-scale mobile applications
• Experience with release management processes and best practices
• Experience coordinating complex testing and release efforts across multiple organizations from start to finish with collaboration, communication, and accountability
• A track record of building sustainable processes and driving organizational change

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$239,600 - $359,400 USD
Zone B:
$239,600 - $359,400 USD
Zone C:
$239,600 - $359,400 USD
Zone D:
$239,600 - $359,400 USD
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.