The Senior Product Designer will lead enterprise-scale design projects, conduct user research, influence design systems, and enhance user experiences for critical infrastructure management software.
The Opportunity
This is your chance to do career-defining work on products that power critical infrastructure worldwide. At Sitetracker, we’re not building just another SaaS interface—we’re designing complex, scalable systems used by some of the world’s largest companies to manage massive deployments of infrastructure.
As a Senior Product Designer, you’ll play a central role in shaping how thousands of users interact with our platform every day. You’ll work on enterprise-scale design challenges, leveraging UX best practices, customer research, and your own critical thinking to deliver elegant, intuitive solutions.
This role gives you the autonomy to lead projects, influence design systems, and go deep into research and strategy. You’ll join a growing, global design team that values curiosity, craft, and smart decision-making. If you thrive in complexity, love bringing clarity to chaos, and want to stretch your skills in a fast-growing environment—this role was made for you.
What You’ll Do
You’ll partner closely with PMs, engineers, and cross-functional stakeholders to shape features from concept through delivery. Your work will directly impact user success and business outcomes. You’ll bring strong visual and interaction design skills and back it up with thoughtful reasoning and rigorous research.
In this role, you will:
- Take ownership of core user experiences, ensuring they are simple, scalable, and delightfully usable
- Conduct end-to-end research to inform product decisions and validate design directions
- Push the quality bar through detailed, accessible, and developer-ready design deliverables
- Stay curious and scrappy—constantly learning, testing new tools (including AI), and shipping iteratively
- Contribute to the evolution of our design system, helping improve visual consistency and UX standards
The Skills You’ll Have
UX Design:
- Portfolio includes B2B product design with measurable impact (e.g., ARR growth, user retention, engagement)
- Demonstrates a structured and thoughtful design process from discovery to delivery
- Familiarity with Salesforce or similar enterprise platforms is a plus
Agency, Curiosity & Critical Thinking
- Can self-lead projects with minimal oversight and high accountability
- Regularly experiments with new tools and technologies, including AI
- Has built personal or experimental projects leveraging AI and emerging technologies
User Research
- Incorporates qualitative and quantitative research throughout the design process
- Can adapt research rigor to timelines while ensuring actionable insights
- Has tackled ambiguous problems using research as a strategic tool
- Experience conducting on-site research or overcoming access limitations with proxies
Within 90 Days, You’ll:
- Understand Sitetracker's tool, problems we solve, and the people we solve them for, while being able to articulate the value we provide across various market segments in critical infrastructure
- Complete your own audit of your product area and identify areas of improvement, taking ownership of problems beyond immediate scope and driving solutions proactively without waiting for direction
- Lead brainstorming and early feature discovery sessions with your product and engineering peers, demonstrating curiosity by questioning assumptions and digging deep into problems before jumping to solutions
- Design and iterate on ideas through research-backed approaches, conducting usability testing and research sessions to validate design decisions and inform your process
- Create final designs that align with Salesforce Lightning Design System standards while contributing to our design system evolution and documenting your design decisions thoroughly
Within 180 Days, You’ll:
- Become a trusted partner for your product peer and customers, building relationships within our company and with enterprise customers through direct research engagement
- Collaborate on improving our design and product processes while taking proactive ownership of design system quality and identifying opportunities for system improvements
- Demonstrate agency by exploring AI tools and emerging technologies on your own, integrating them into your workflow to increase efficiency without compromising quality
- Lead the feature development lifecycle with your tech lead from conceptualization to code-complete, executing research to inform decisions while identifying systemic improvement opportunities for your team and progressing toward your team's measurements of success
Within 365 Days, You’ll:
- Successfully lead high-impact features or system improvements that demonstrate measurable customer value and business impact, establishing yourself as a key contributor to your product area's success
- Lead application of new technologies including AI-powered features to support business processes and overall user experience, positioning yourself as an innovative problem-solver who works independently with minimal supervision
- Serve as a strong contributor to the product roadmap and vision for your area, actively participating in every phase of development while demonstrating strategic thinking about business impact and user value
- Become the most vocal advocate for customers in your product segment, with deep expertise in complex user journeys and end-to-end process design thinking while contributing significantly to your team achieving its targets and success metrics
Top Skills
AI
Salesforce
Ux Design
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