Senior Presales Engineer (NGCS - Next Generation Core Services)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewThis position will be part of the NGCS Presales Architecture team. The Senior Presales Solution Architect is the technical integration team expert responsible for defining and designing customer-driven, end-to-end solutions across Motorola’s Next Generation 9-1-1 Call Processing and/or NG9-1-1 Next Generation Core Services (NGCS) Call Routing systems, He/she will provide technical leadership on projects/sales opportunities work together with other Solution Architects on these projects.
Job Description

The Senior Presales Engineer will collaborate with the Sales, Product Management, Systems Engineering, and Quoting & Pricing teams to support the development of customer designs and proposals nationwide.  You will primarily be focused on owning the technical architecture and strategy, interface design, pre-sales engineering diagrams, equipment lists, validating system quotations for accuracy, and validation against design drawings. You will also be responsible for the development of pre-sales Statements of Work, as needed, for inclusion into proposals and/or contract documents. The position requires the ability to analyze a customer’s existing system and design complex solutions that meet the customers need.

Responsibilities:

• Act as the primary owner for technical solution designs, translating customer needs into complex system architectures.

• Provide detailed technical responses for budgetary, sole-source, and competitive bid responses within tight deadlines.

• Partner with Sales for customer meetings, site walks, and requirements gathering to ensure technical alignment.

• Lead product demonstrations at regional/national trade shows and during on-site customer engagements.

• Own the technical solution for a customer design

• Work independently and in partnership with the Public Safety Applications sales, engineering, product management, proposals, pricing, and system implementation teams to provide technical responses for budgetary, sole source and competitive bid responses within a highly defined time period

• Complete comprehensive system requirements documentation and participate in all relevant project reviews.

• Provide product demonstration support for on-site customer meetings, regional and national trade shows

• Work on detailed technical requirements for Request for Proposals (RFP)

• Complete various system requirements documentation and participate in various project review and meetings

Qualifications:

• Bachelors Degree with 4+ years of experience in sales, sales engineering, or solutions architecture

• OR 8+ years of experience in sales, sales engineering, or solutions architecture

• Emergency Number Professional (ENP) certification is highly preferred 

• Deep knowledge and hands-on experience with NG9-1-1, NGCS, NG9-1-1 GIS, NENA i3 standards, as well as call-handling ecosystems (e.g., VESTA ECH systems) and enterprise network security appliances preferred

• Provide product demonstration support for on-site customer meetings, regional and national trade shows

• Work on detailed technical requirements for Request for Proposals (RFP)

• Complete various system requirements documentation and participate in various project review and meetings

Basic Requirements

• Bachelors Degree with 4+ years of experience in sales, sales engineering, or solutions architecture

• OR 8+ years of experience in sales, sales engineering, or solutions architecture

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.