Jobs at Motorola Solutions, Inc.

Leads technology partner and ecosystem product marketing across public safety, video, defense, and enterprise sectors. Defines partnership strategy, messaging, positioning, go-to-market plans, sales enablement, campaigns, and governance models. Translates complex integrated and AI-driven solutions into customer-focused value propositions while coordinating cross-functional initiatives across Product, Sales, and Marketing. Requires strategic leadership combined with hands-on execution in B2B technology marketing.

Owns critical customer accounts through recovery lifecycles, manages escalations, leads technical action planning, and coordinates support, engineering, sales, and product teams. The role tracks deployment readiness and product stability, maintains account records and action plans, facilitates stakeholder meetings, mentors support agents, and improves processes and tooling. Requires experience with technical account management, project management, or technical escalations, plus knowledge of surveillance, networking, access control, or enterprise software deployment.

Leads technical support operations for the Envysion product line, managing team performance, support metrics, escalations, customer satisfaction, and operational health. Partners with Product and Engineering on software quality initiatives and product roadmap feedback, while driving support methodologies, cross-functional training, and executive communication.

Commercial Counsel supporting sales and business teams through drafting, reviewing, negotiating, and administering technology, sales, supply, reseller, licensing, SaaS, and professional services agreements. The role manages contract approvals, supports disputes, researches legal issues, updates templates, assesses risk, advises on regulatory compliance, and develops negotiation strategies with internal and external stakeholders.

Lead cybersecurity assessments for government and enterprise clients, focusing on FedRAMP, FISMA, and NIST RMF compliance. Conduct vulnerability scanning, analyze security architectures and controls, validate remediation, author assessment documentation, engage client stakeholders, mentor team members, and support secure cloud architecture and risk mitigation. The role is remote, requires U.S. citizenship and clearance eligibility, and involves up to 25–50% travel.

Manage end-to-end software contract renewals for a designated portfolio, including forecasting, quoting, negotiation, contract execution, and customer communications. Collaborate with account executives, customer success managers, channel partners, and end customers to drive retention, identify upsell opportunities, and grow recurring revenue. Analyze renewal performance, churn, and expansion metrics; maintain accurate pipeline forecasts; and develop expertise in the company’s software ecosystem and subscription offerings. Travel of 10–25% may be required.

Develops and expands business within the Army Special Operations Forces enterprise. Builds relationships with USASOC, Special Forces leadership, tactical teams, partners, and customers; identifies and captures opportunities; demonstrates technical products; interprets requirements; supports product roadmaps, testing, technical experiments, trade shows, and customer engagements. Requires deep SIGINT and electronic warfare expertise, knowledge of Special Operations acquisition processes, strong technical communication skills, U.S. citizenship, and the ability to obtain a high-level security clearance.

Leads technical solution architecture for public safety and enterprise deployments. Integrates systems engineering, business, personnel, and program elements; aligns customer requirements with solutions; makes and defends technical decisions; manages change processes; coordinates third-party application implementations; identifies technical risks; and supports project cost and schedule planning. Collaborates with project managers, customers, engineering teams, application specialists, and pre- and post-sales teams.

Design high-level service architectures and HLDs to align with Global Services strategy; collaborate with product and operations teams, support platform deployments, guide tool selection, and present architectural recommendations to leadership.

Lead Oracle CPQ product strategy and roadmap for sales quoting and Q2O processes. Translate business needs into features, prioritize backlog, oversee delivery, UAT, deployments, integrations, and drive user adoption through training and documentation. Collaborate with cross-functional teams, use data to prioritize, optimize processes, and surface emerging trends to senior leadership.

Lead the business-side product ownership for a hybrid Oracle PDH/Informatica MDM implementation. Define and prioritize backlog, translate needs into user stories and acceptance criteria, drive phased rollouts, enforce data governance and quality, coordinate cross-functional stakeholders, enable downstream integrations (CPQ, OCC, EBS), and lead change management, training, and ongoing support.

Provide technical front-line support and escalation management for public-safety SaaS, troubleshoot applications, OS, networking and third-party integrations, author knowledge-base content, coordinate cross-functional incident resolution, participate in on-call rotation, and mentor teammates to maintain SLAs and customer satisfaction.