Teams at Motorola Solutions, Inc.

The Ecosystem Technical Support Specialist provides technical support by managing incidents, analyzing data for root causes, and training team members while ensuring customer satisfaction in a SaaS environment.

Lead and perform FedRAMP/FISMA/NIST RMF security assessments for cloud systems. Conduct documentation review, evidence collection, vulnerability scanning and testing, recommend remediations, author reports, lead technical discussions, mentor teammates, and coordinate cross-functional delivery in a fast-paced remote environment.

Lead sustainment and expansion of the West Region LMR ASTRO system for USMC. Oversee personnel, budgets, contracts, logistics, system upgrades, cybersecurity compliance (IAVA/patching, vulnerability scanning), lifecycle planning, asset/configuration management, and global project delivery. Serve as primary USMC POC, coordinate with Sales, Engineering, and DoD stakeholders, approve documentation and schedules, and ensure contractual and operational compliance.