(Senior) People Operations Partner, ANZ

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The People & Talent team at Airwallex is focused on building a high-performing, well-supported and scalable organisation. Across ANZ, the team partners closely with leaders and employees to deliver strong people outcomes, support growth, and ensure our operating foundations keep pace with the complexity of the business. As we continue to scale and operate in a more regulated environment, we need sharper insights, stronger process & governance, and more intelligent operations.
About the Role
The (Senior) People Operations Partner, ANZ sits alongside People Partnering as a distinct specialist transformation role. This position leads the next evolution of People Operations across ANZ by owning the transformation layer (analytics, governance, process design, automation, controls, and higher-complexity operational change) to build a more scalable, insight-led, and well-controlled People function.
A core expectation is a genuinely AI-native, highly analytical, and automation-oriented mindset, focusing on systems thinking and structured execution to lift decision quality and reduce manual effort. This is not a traditional People Ops delivery role, nor is it intended to own all Business-as-Usual (BAU) People Ops tasks.
What you'll do

• Lead key People Operations transformation priorities across ANZ, including regional OKRs, service improvements and operating model changes.
• Build and embed People Insights and Workforce Insights capability that gives People Partners and leaders timely, trusted and actionable workforce data.
• Identify, prioritise and deliver AI and automation initiatives across People Operations and adjacent P&T workflows, with clear measures for adoption, efficiency and risk reduction.
• Strengthen governance, controls and data integrity across People Operations so that processes are accurate, auditable and fit for a more regulated environment.
• Support complex regional initiatives such as new market setup, payroll transitions, mobility-related process design and other structural changes requiring cross-functional coordination.
• Create scalable SOPs, control points and playbooks that improve consistency in-region and can be reused more broadly where relevant.

Who you are
We're looking for someone who combines strong people analytics capability with operational transformation depth. You are excited by AI and automation, but equally strong on judgement, governance, precision and trust.
Minimum qualifications

• 8+ years of experience across People Analytics, People Operations, Workforce Insights, People Technology, or related transformation-focused roles.
• Proven experience building dashboards, insight packs, reporting rhythms or analytics capabilities that inform leadership decision-making.
• Experience leading process redesign, operating model improvements or cross-functional People transformation initiatives.
• Strong understanding of governance, controls, data integrity and documentation in a People or other regulated operating environment.
• Demonstrated ability to translate complex data into practical insights, clear recommendations and measurable operational change.
• Strong stakeholder management skills, with the ability to work effectively across leaders, People Partners, Shared Services Center, Payroll, TA, Rewards and other functional teams.

Preferred qualifications

• Experience using AI, automation or workflow tooling to improve People processes in practical, scalable ways.
• Experience supporting market setup, payroll transitions, mobility processes or other multi-stakeholder operational changes.
• Experience working directly with senior leaders on strategic workforce, business planning or board-level people discussions.
• Experience across multiple People domains such as workforce planning, performance, rewards, talent acquisition, employee experience and core People Operations.

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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