Senior Manager, Self-Service Platforms (Angular)

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced Wi-Fi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
The Senior Self-Service Platforms Manager will play a crucial role in the evolution of the Self-Service Products and Platforms (SSPP) team as we evolve to a more multi-disciplinary, outcome-focused organization. Accountable for delivering software solutions within the broader SSPP organization, the Omni Team Leader will, over time, seek to invest in their organization's autonomy. Develop a high performing organization by creating and fostering an iterative and continuously improving environment.
WHAT OUR SENIOR SELF-SERVICE PLATFORMS MANAGERS ENJOY MOST

• Leveraging knowledge and understanding of the Angular 2+ framework in order to guide and evaluate technical decisions related to an Angular application.
• Lead the Advanced WiFi efforts for the My Spectrum App team.
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Deliver solutions, within budget and pursuant to business constraints.
• Identify new projects and priorities, constantly validating that the team is aligned and focused on delivering outcomes.
• Responsible for the Technical execution and final decisions for all software solutions created (includes product definition, user experience and information architecture, software architecture, software design, testing, automation, analytics and instrumentation).
• Responsible for the quality and performance of all software solutions created.
• Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy Partner with internal and external organizations to receive input and to build alignment on Technical execution of solutions
• Leverage centralized organizations and functions appropriately and where it brings increased efficiency to the team
• Align team to departmental such as instrumentation, universal design, brand and experience consistency as well as advocates for deviations from defaults where beneficial to the team.
• Build, maintain, and iteratively improve the cross-functional and lean team with a diverse set of roles that is designed to efficiently deliver outcomes.
• Develops processes for cross-functional skills development within team.
• Manage high performing teams by leading, developing, training and providing effective coaching to attract and foster talent.
• Upholds team operating rhythm to enable data-driven iterative improvement.
• Ensures that the team is changing and iterating as a cohesive, inclusive unit.
• Develop and operationalize a communication plan that ensures alignment with internal and external teams.
• Ensures team spending aligns with allocated budget.
• Provides written guidance to the Strategy & Operations team for reporting, forecasting and budgeting cycles.
• Create routine communications for executive consumption regarding roadmap delivery, platform/feature quality and team performance.
• Develop and operationalize a communication plan that ensures alignment with internal and external

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
  • 6+ years of technical and/or Product Management Experience. 3 years of experience leading complex projects. 3 years of team (direct staff) leadership . Experience within the Self-Service (previously 'DASP') organization (any function)
• Education:
  • Bachelor's degree in Business, Design or Technical field such as engineering or computer science or relevant work experience
• Skills:
  • Expert on product and outcome.
  • Seeks learning opportunities and is not above any of the details.
  • Understands where the customer and industry is going and how our products must adapt to meet those needs.
  • Expert ability to analyze, interpret and present data.
  • Effective business, strategic and organizational acumen.
  • Expert ability to manage complex and diverse projects.
  • Effective business acumen and sense of urgency to achieve business results.
  • Effective problem resolution techniques, ability to find solutions.
  • Effective presentation tool skills, including MS Excel and PowerPoint.
  • Effective communication skills, verbal and written, for internal and external customers
• Abilities:
  • Ability to read, write, speak, and understand English.
  • Ability to deliver big meaningful changes across the organization through all possible means of persuasion.
  • Ability to balance conflicting resource demands and internal pressures with focus towards business priorities.
  • Ability to communicate effectively orally and electronically.
  • Ability to make decisions and solve problems while working under pressure.
  • Ability to develop, communicate and implement strategies and tactics.
  • Ability to manage and deliver against several initiatives simultaneously.
  • Ability to supervise and motivate others.
  • Ability to prioritize and organize effectively
• Schedule:
  • Full time
  • Office environment

Preferred Qualifications

• Has led and grown a team of front end engineers working with Angular 2+ applications.
• Broad understanding of the Angular 2+ framework in able to guide and evaluate technical decisions related to an Angular application.
• Technical and/or Product Management Experience
• Experience leading complex projects
• Team (direct staff) leadership
• Experience within the Self-Service (previously 'DASP') organization (any function)
• Bachelor's degree in Business, Design or Technical field such as engineering or computer science or relevant work experience.

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:
  #LI-DH1

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MPD638 2025-49556 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-06-20 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.