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Flosum

Senior Manager, Marketing Operations

Posted 16 Hours Ago
Remote
Hiring Remotely in United States
Senior level
Remote
Hiring Remotely in United States
Senior level
Lead and own the marketing operations tech stack architecture (Salesforce, Marketo, engagement tools). Build solutions end-to-end, troubleshoot routing and sync issues, run Marketo campaign operations, manage lead lifecycle and handoffs, document systems, partner with Sales/RevOps, and launch new tools and initiatives independently.
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About Flosum

Flosum is a Salesforce-native DevOps, security, and data resilience platform built for enterprise teams. We help Fortune 100 and Fortune 1000 organizations — including Cargill, Hilton, Dell, GE HealthCare, and Deutsche Bank — automate releases, strengthen governance, and deploy on Salesforce with confidence at scale. Our platform brings DevOps, backup and archive, and security orchestration together in one purpose-built solution, and we're extending that same rigor into AI-powered automation for the Salesforce ecosystem.

We're a fast-moving, detail-driven company, and we hold our internal systems to the same standard we sell to our customers: clean, well-architected, and built to scale without babysitting.

The Role

We're looking for a Senior Manager of Marketing Operations to be the technical backbone of our go-to-market engine — the person who knows exactly how every system connects, why it's built that way, and how to fix it in minutes when something breaks. This is not a maintenance role. It's a build-and-own role, and it reports directly to our Sr. Director of Revenue Operations.

This role is built for someone who wants real ownership. You'll take an idea, a priority, or a single sentence of direction and run with it — scoping the approach, building the solution, and delivering a finished result, not a status update. If you're the kind of person who gets restless waiting for the next check-in and would rather just go build the thing, this role is designed around exactly that instinct.

What You'll Do

  • Own the architecture of our marketing operations tech stack — Salesforce, Marketo, Outreach, Warmly, Qualified, and more — and understand exactly how each piece connects to and depends on the others
  • Diagnose and fix issues fast: lead routing breaks, sync failures, campaign errors, data issues — the kind of problems that stall a revenue team if they sit too long
  • Take a rough idea or a single line of direction from leadership and turn it into a finished, working result — without needing to check in at every step along the way
  • Own the full lead lifecycle: scoring, routing, and the handoff between marketing and sales
  • Build and run campaign operations in Marketo, from setup through execution, with reporting the rest of the business can actually trust
  • Partner with Sales, RevOps, and other stakeholder teams to align process, data, and systems across the business
  • Take new tools and initiatives from zero to fully live — evaluate, build, document, and launch with minimal oversight
  • Keep systems clean and well-documented so the stack scales instead of turning into a black box
  • Run multiple live projects at once without letting the details slip
  • Bring a point of view on what great marketing operations looks like — and put it into practice as the blueprint for how our systems, processes, and team should run

Requirements

Who You Are

  • A systems thinker. You instinctively map out how tools connect and depend on each other — and that mental model is exactly what lets you troubleshoot in minutes instead of days
  • A true self-starter. Handed a rough idea, you don't come back with questions about step one — you come back with a finished solution
  • Unfazed by ambiguity. You bring your own structure and momentum to projects that don't have a defined playbook
  • Relentlessly diligent and detail-oriented — nothing slips through the cracks on your watch
  • A natural multitasker who can hold several things in motion at once without losing quality
  • A sharp, credible communicator who stakeholders across the business trust and want to work with

What You Bring to the Table

  • 3–5 years of experience in revenue operations or marketing operations, ideally supporting a B2B go-to-market organization - preferably SaaS
  • Hands-on experience with Salesforce, along with Marketo or Pardot
  • Familiarity with sales engagement and pipeline tools such as Outreach, Warmly, or Qualified is a strong plus
  • Comfort with Figma or similar tools is a plus
  • A track record of mapping, documenting, or untangling how a marketing tech stack fits together — bonus points if you've built that kind of documentation from scratch

Benefits
  • Competitive compensation,  incentive structure, and company equity
  • Daily coaching, mentorship, and growth opportunity
  • Remote-first team!
  • Be part of a global, mission-driven team
  • Learn from top leaders in Salesforce DevOps and SaaS sales
  • Work on exciting challenges in a rapidly growing industry
  • Unlimited Flex Time Off Plan + All Major holidays

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