Senior Manager Business Intelligence - Sales Reporting

Job Family

Business Intelligence

Job Description Summary

Provide leadership and direction to the business intelligence (BI) department that will implement and support the analytical and reporting related initiatives needed to support the business requirements for the organization.
Set priorities for the department, as well as policies and guidelines by which the staff can efficiently complete projects, and still maintain department and corporate standards. Look for improvement through productivity tools, effective use of business systems, staff education, project administration and departmental procedures. This position is responsible for the delivery of business intelligence applications in support of business objectives.

Job Description

Responsibilities:

• Accountable for the effective management and performance of the BI organization, including but not limited to recruitment, performance reviews, coaching, mentoring, development, and training the BI staff; as well as the assignment and tracking of workload.

• Work closely with business departments to understand the business drivers and ensure that BI plans support company goals, both short and long term.

• Collaborate with Technology regarding the use of new technology and major functional improvements of BI processes and systems.

• Responsible for the development of departmental plans, budgeting, and for administration of project control and reporting activities, including the creation and utilization of metrics to identify ways to improve BI processes and productivity.

• Lead the development of a reporting environment that leverages the same data sources to service executive level dashboard reporting and the self-services staff level performance reporting for all of Operations.

• Work closely with the VMO to establish vendor reporting requirements and identifying processes to that will best support a best in class relationship with external vendors.

Qualifications:

• Bachelor's degree in a business related field or equivalent experience.

• Seven years of BI or data warehousing experience, with at least three years in a supervisory/management capacity.

• Knowledge of multi-dimensional modeling concepts and principles

• Extensive knowledge of online analytical processing (OLAP) data structures and tools including Tableau, MS SQL, SSRS, SSMS, and PowerPivot.

• Extensive knowledge of relational database structures and data management tools

• Understanding of the insurance industry'

• Organizational and management skills of multiple teams and/or individuals

• Able to communicate effectively with senior management

• Practical knowledge of project management processes including scope definition, project and resource plan creation and utilization, budgets, and milestone identification and tracking.

• Able to oversee multiple concurrent projects.

• Leadership skills to work with all levels of the organization. 

• Organizational and prioritization skills, effective judgment, and able to make timely decisions with appropriate information.

• Relationship building and negotiation skills.

• Able to anticipates future needs and challenges (visionary).

Preferred Qualifications:

• Master’s degree plus 2 years equivalent experience in Business, Statistics, Data Science, Data Analytics or related field required.

• Extensive knowledge of the software development lifecycle

• Strong knowledge of IT organizations and insurance business practices

• Knowledge of BI development frameworks and tools.

• Experience with user interfaces and design concepts.

• Experience with CRM (e.g., Salesforce)

• Has organizational and prioritization skills, effective judgment, and can make timely decisions with appropriate information. Has a strong relationship building skill.

• Experience managing and working within Enterprise Data Warehouse environments.

• Extensive knowledge of relational database structures and data management tools.

• 7 years  experience in sales reporting within the insurance or financial services industry, with demonstrated expertise in designing, developing, and managing reporting platforms and interactive dashboards, including proficiency in Power BI and Salesforce.

• Proficient with SQL. 

• Demonstrated ability to train and mentor staff in data, business intelligence, and reporting tools, while fostering effective collaboration across both technical and business teams.

• Leadership skills to work with all levels of the organization.

• Experience managing offshore staff.

• Experience leading and delivering full-cycle implementation projects, some under tight timelines.

Working Conditions:

• Hybrid - In Office Monday - Thursday

Locations:

• Denver, CO

• Cedar Rapids, IA

The Salary for this position generally ranges between $150,000 - $160,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

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