Senior Infrastructure Systems Engineer

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

As a Senior Infrastructure Systems Engineer, you will implement, support, maintain and manage, whilst continuously improving processes, the diverse range of technologies used across the Business.

Infrastructure Systems are responsible for the lifecycle management of critical compute and storage platforms that underpin our highly demanding products and services. The global environment is varied and complex, incorporating bare metal, virtualized, and containerized Windows and Linux workloads on infrastructure.

In this role, you will take ownership and ensure a prompt and collaborative response to improve monitoring and technical posture of our US datacenters. Working alongside management, you will identify recommendations to enhance the operational efficiency and predictability of our systems.

This is a great opportunity for a passionate, experienced and proactive technical or process specialist to work with diverse technologies making improvements to our visibility and responsiveness in our US estates.

You will be required to provide out of hours support on a rota basis, which may also require occasional weekend in office presence.

The salary range for this position is $85,000-$130,000 annually.

• Previous experience in a senior or escalation third line role.
• Evidence of providing technical SME presence.
• Proven experience in observing, identifying and providing improvement plans for technology and process.
• Experience of Linux (Red Hat, and Ubuntu derivatives) or Windows system administration.
• Experience in the use of virtual infrastructures including using VMware tools.
• Familiar with enterprise SAN and storage technologies.
• Experience with backups and associated software and technologies.
• Fundamental understanding of networking, load balancing, storage and virtualization.
• Self-motivated investigation and resolution of issues across the systems technology stack.
• Effective time management, organization and work prioritization to meet deadlines while maintaining excellent attention to detail.
• Strong problem-solving, with the ability to work under pressure and be an active communicator on technical issues.

• Collaborating with technology specialists to fix issues and deliver platform enhancements.
• Recognizing areas for continuous improvement and opportunities for automation.
• Supporting, maintaining, building and managing privately hosted platforms, systems and storage.
• Defining and enhancing system monitoring using modern tooling and practices.
• Mentoring and coaching other engineers to transfer knowledge and skill across the team.
• Participating in an on-call support rota for technical escalation.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.