Engineer and support enterprise file transfer platforms (Connect:Direct, Axway, SAFET, Secure Proxy). Lead incident response, troubleshooting, automation, upgrades, security integration, monitoring, and cross-team collaboration to ensure reliable, secure, highly available file transfer services.
About This Role
Wells Fargo is seeking a Technology Infrastructure Engineer to join the File Transfer Operations Support (FTOS) team. FTOS is responsible for the engineering, operational support, stability, security, and modernization of enterprise-managed file transfer platforms that enable critical business and partner data exchanges across the company. The team supports technologies including Connect:Direct (NDM), Axway SecureTransport, SAFET, Secure Proxy, and related infrastructure.
This role is a key contributor within the FTOS organization, responsible for ensuring platform reliability, resolving complex production issues, delivering automation and modernization initiatives, and partnering with application, infrastructure, and security teams to provide secure, highly available file transfer services. The position offers a combination of operational support, infrastructure engineering, automation, and technical leadership opportunities.
In This Role, You Will
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$87,000.00 - $154,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
10 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Wells Fargo is seeking a Technology Infrastructure Engineer to join the File Transfer Operations Support (FTOS) team. FTOS is responsible for the engineering, operational support, stability, security, and modernization of enterprise-managed file transfer platforms that enable critical business and partner data exchanges across the company. The team supports technologies including Connect:Direct (NDM), Axway SecureTransport, SAFET, Secure Proxy, and related infrastructure.
This role is a key contributor within the FTOS organization, responsible for ensuring platform reliability, resolving complex production issues, delivering automation and modernization initiatives, and partnering with application, infrastructure, and security teams to provide secure, highly available file transfer services. The position offers a combination of operational support, infrastructure engineering, automation, and technical leadership opportunities.
In This Role, You Will
- Support and engineer enterprise file transfer platforms including Connect:Direct, Axway SecureTransport, SAFET, Secure Proxy, and related infrastructure
- Lead production incident response, troubleshooting, root cause analysis, and service restoration efforts for critical business services
- Develop automation solutions that improve operational efficiency, service reliability, and platform scalability
- Execute platform upgrades, lifecycle management activities, technology refreshes, and infrastructure modernization initiatives
- Implement and support secure file transfer solutions, including certificates, encryption, authentication, and integration onboarding
- Utilize monitoring and observability tools to proactively identify, troubleshoot, and resolve service issues
- Partner with application, infrastructure, security, and business teams to ensure stable and secure service delivery.
- Provide technical leadership through documentation, mentoring, process improvement, and operational excellence initiatives
- 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of production support experience in mission-critical enterprise environments
- 3+ years of experience supporting file transfer technologies such as Connect:Direct (NDM), Axway SecureTransport, Axway Synchrony Suite, Secure Proxy, Managed File Transfer (MFT), or similar platforms
- 3+ years of technical troubleshooting, incident management, and root cause analysis experience
- Experience supporting large-scale enterprise file transfer or Managed File Transfer (MFT) environments
- Experience supporting Linux and Windows server environments
- Experience with monitoring and observability platforms such as Splunk, Grafana, AppDynamics, or similar tools
- Experience implementing automation using scripting, Ansible, or related infrastructure automation technologies
- Strong understanding of certificates, encryption, authentication, and secure communications protocols
- Experience leading major incident response, outage remediation, and post-incident review activities
- Strong technical leadership, collaboration, and communication skills
- Knowledge of ServiceNow incident, change, problem, and request management processes
- Participate in a 24x7 on-call rotation supporting business-critical FTOS services
- Ability to work evenings, weekends, holidays, and additional hours as needed to support production incidents and maintenance activities
- This position does not offer visa sponsorship
- This position provides a hybrid work schedule
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$87,000.00 - $154,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
10 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Similar Jobs at Wells Fargo
Fintech • Financial Services
Acquire and deepen relationships with affluent customers, deliver multi-product financial guidance across deposits, lending, and investments, manage a book of business, handle everyday banking needs, coordinate with Wealth/Home Lending/Business Banking, and ensure compliance and accurate documentation.
Top Skills:
Digital ToolsMobile Banking
Fintech • Financial Services
Serve as a frontline banking representative building customer relationships, supporting account openings, cash handling, service requests, and credit applications. Promote relevant products, use digital tools, follow compliance and risk controls, and coordinate referrals to specialists to meet customer and branch goals.
Fintech • Financial Services
Acquire and deepen relationships with affluent customers through discovery-driven advice, manage a defined book of business, deliver multi-product banking and credit solutions, coordinate with Wealth/Home Lending/Business Banking partners, drive digital adoption, handle everyday banking needs, ensure accurate documentation and risk compliance, and complete required licensing (FINRA, State Insurance, SAFE).
Top Skills:
Digital Banking ToolsMobile Banking
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
