Senior Director, Engineering - Alfred Music

Company Information

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music. 

We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.

General Summary

This role offers a unique opportunity to shape the technological future of three distinct businesses with rich histories. Music Brands is composed of Alfred Music, a leading music publisher since 1922, provides a vast library of educational and popular sheet music, while MakeMusic and Fons are dynamic edtech SaaS companies serving music educators and students globally with cutting-edge learning platforms. This position is ideal for a leader passionate about leveraging technology to drive innovation in both the physical and digital music worlds.

As our Senior Director, Engineering, at Music Brands you'll be a key leader, guiding and growing a team of approximately 15 across product engineering, SaaS platform, and data engineering. Our Music Brands business comprises multiple product lines and we need someone who can expertly balance hands-on technical leadership with strategic oversight, focusing on system health, reliable delivery, technical maintainability, and technology stack optimization. We are looking for someone with a strong track record of elevating engineering standards and fostering talent. 

You are a continuous learner with a hunger for knowledge. You approach challenges as opportunities to improve. You value team members’ input from all levels and you actively seek ways to support your colleagues.

You will work directly with the Engineering Teams, and in close collaboration with the leadership team and various department leaders, and report to Peaksware’s Chief Operating Officer. 

Core Functions:

• Oversee a staff of approximately 15 people in product engineering, platform / reliability engineering, and data engineering, that collectively manage multiple product lines.
• Manage Engineering Managers and individual contributors.
• Give guidance and direction to a third party infrastructure support team. 
• Technical Vision: Own the technical strategy from ideation through execution that empowers our organization to deliver customer and business value more effectively at scale.  
• System health: Monitor and improve service uptime, performance, scalability, security, and incident response.
• Reliable delivery: Continuously improve our ability to deliver customer value in a reliable and safe way, within Engineering and in partnership with Product, Design, and other functions.
• Maintainability: Improve the maintainability of our technical infrastructure including modernizing legacy systems, executing upgrades, addressing tech debt, refactoring code, and more in a predictable and safe way.
• Hands-on technical leadership: Ability and desire to dive into technical details as appropriate including debugging issues, coding, and providing architectural direction.
• Stakeholder relationships: Communicate effectively with stakeholders around key areas including system health, productivity, cost management, technical strategy, and more.
• People: Develop a team that delivers exceptional results through effective coaching, performance management, hiring, skill development, and organizational design.

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Requirements

Qualifications:

• +8 years in software engineering as an individual contributor.
• +5 years in people management, with one or more years experience managing managers.
• Established technical background in Ruby on Rails, .NET, SQL, and AWS, Terraform, or similar technologies.
• Experience improving the maintainability of technical infrastructure including system upgrades, modernizing legacy systems, addressing tech debt, code refactoring, and more.
• Demonstrable record of elevating the standards and performance of an engineering organization, leveraging key performance indicators in your areas of accountability.
• Experience communicating effectively with key stakeholders at all levels, including VP and above.
• Proven experience overseeing multiple systems of significant complexity and size.

Desired Qualifications:

• Familiarity with our music products including MakeMusic Cloud (formerly SmartMusic).
• Current or past musician with a passion for the edtech community, especially within music education.

Degrees are not required and we value all forms of continued education including traditional four-year degrees, post-graduate degrees, associates degrees, bootcamps, online training, professional certifications, self-teaching and more.

Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply.

Benefits

Compensation

Peaksware/Alfred Music is committed to fair and equitable compensation practices. The annual compensation range for this role in Colorado is $154,087 - $256,811. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.

This role is eligible for variable compensation, including bonus.

Benefits and Perks

Health

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Paid Parental Leave
• Teladoc
• Employee Assistance Program (EAP)
• Additional coverage options such as accident and critical illness insurance and hospital indemnity

Disability and Life

• Company-paid Short Term Disability
• Company-paid Long Term Disability
• Company-paid Basic Life Insurance and AD&D
• Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child

Additional

• 401(K)
• 401(K) Matching
• Pet Insurance
• 12 paid holidays annually and unlimited Flexible Time Off (FTO)
• Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
• Access to the Performance and Recovery Center (PARC), our on-site fitness facility
• Employee only access to on-site locker rooms and showers
• Employee only access to secure, indoor bike storage
• Access to our onsite Music Studio
• An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
• Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
• Access to e-bikes available exclusively to Peaksware employees
• Significant investment in resources for employee growth and development
• Corporate discounts on select gym memberships and top brand gear
• Flexible work schedule in a culture of trust

Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.

Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states.

Work Environment

This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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