Easy Apply
Easy Apply
Own and operate Dragos�cloud fleet across Azure, AWS, and GCP. Build Terraform IaC, manage fleet health, networking, IAM, secrets, observability (Datadog), on-call incident response, SRE practices, compliance (FedRAMP/SOC2), and automation for customer environments.
At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role
We are seeking an experienced Senior Cloud Operations Engineer to join our Cloud Skill Community. This role owns the operational health of the Dragos customer cloud fleet across Azure, AWS, and GCP -- both Dragos-managed and customer-managed environments. You will drive fleet reliability, deployment automation, and day-to-day operations at scale, bringing a strong infrastructure-as-code mindset and a bias toward automation and repeatability.
Responsibilities
- Operate, maintain, and improve the Dragos cloud fleet across Azure, AWS, and GCP
- Own the full customer environment lifecycle -- onboarding, configuration, upgrades, and off boarding
- Build and maintain Terraform-based infrastructure-as-code for customer environment provisioning and fleet standardization
- Manage fleet health, drift detection, patching, and version lifecycle management at customer scale
- Design and enforce multi-tenant isolation patterns -- blast radius containment, RBAC at scale, and cross-account access controls
- Configure and maintain cloud networking components across all three providers (VPCs/VNets, peering, transit gateways, DNS, firewalls, load balancers)
- Manage cloud-to-OT/on-prem connectivity for customer environments
- Implement and maintain IAM, secrets management, and compliance posture across cloud providers
- Build and maintain Datadog observability -- monitors, dashboards, log pipelines, and SLOs
- Participate in an on-call rotation (PagerDuty) for the Dragos cloud fleet -- triage, respond to, and resolve production incidents across customer environments
- Drive SRE practices: define SLOs, manage error budgets, maintain runbooks, and lead post-incident reviews
- Support audit and compliance activities including evidence collection for FedRAMP, SOC2, and customer-specific requirements
- Identify and eliminate toil through automation and process improvement
Qualifications
- 4+ years of hands-on cloud operations experience across one or more of Azure, AWS, or GCP
- Strong proficiency with Terraform for infrastructure-as-code (primary IaC tool at Dragos)
- Experience operating cloud environments at scale -- fleet management, patching, upgrades, drift detection
- Hands-on experience with multi-tenant cloud architectures and customer-facing environment management
- Solid knowledge of cloud networking: VPCs/VNets, peering, transit gateways, DNS, firewalls, and hybrid connectivity
- Experience with IAM across AWS, Azure Entra ID, and/or GCP -- roles, policies, federation, SSO
- Proficiency with Datadog for monitoring, alerting, dashboards, and log pipelines
- Comfort with on-call responsibilities -- this role participates in a PagerDuty rotation for the customer cloud fleet
- Experience with SRE practices: SLO definition, error budget management, incident response, and blameless post-mortems
- Strong scripting skills in Python and/or Bash
- Familiarity with compliance frameworks (FedRAMP, SOC2, NIST CSF) and audit evidence collection
- Strong ownership mindset and accountability for production stability
- Excellent communication, documentation, and collaboration skills
Preferred Qualifications
- Experience with all three major cloud providers: Azure, AWS, and GCP
- Experience managing cloud environments for external customers (customer-managed and vendor-managed models)
- Cybersecurity Experience
- Familiarity with cloud-to-OT/ICS network connectivity and segmentation
- Experience with secrets management tooling: HashiCorp Vault, AWS Secrets Manager, Azure Key Vault, GCP Secret Manager
- Experience with cloud-native fleet tools: AWS Systems Manager, Azure Arc, GCP Fleet Management
- Proficiency with policy-as-code tools (OPA, Sentinel, AWS SCPs, Azure Policy)
- Experience with FinOps practices and cloud cost optimization
- Familiarity with Cloud Security Posture Management (CSPM) tooling
- Experience with CI/CD pipeline authoring (GitHub Actions)
- Passion for automation and continuously improving operational efficiency
Compensation:
- Salary: $165,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-NH1 #LI-REMOTE
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
Similar Jobs at Dragos
Information Technology • Security • Cybersecurity
Leads a global talent acquisition team supporting Go-To-Market and G&A functions. Manages and develops recruiters, partners with stakeholders on hiring plans, oversees recruiting capacity and requisitions, improves global processes, and uses AI-powered tools to enhance recruiting effectiveness and candidate engagement. Requires extensive recruiting and people-management experience, including sales recruiting in a SaaS environment.
Top Skills:
Artificial IntelligenceOt/IcsSaaSXot Cybersecurity
Information Technology • Security • Cybersecurity
Leads a team building device intelligence and reverse-engineering capabilities for xOT cybersecurity products. Sets technical strategy for device and protocol coverage, establishes documentation and testing standards, drives automation and AI-assisted development, collaborates cross-functionally, supports customer deployments and incident response, and remains hands-on with code reviews, design reviews, and production debugging. The role also owns hiring, mentoring, team growth, and engineering community development.
Top Skills:
Ai-Assisted Development ToolsDockerEmbedded ProtocolsGoHTTPIndustrial ProtocolsNode.jsPythonRelational DatabasesTcp/IpTlsTypescriptUnix/Linux
Information Technology • Security • Cybersecurity
Manage post-sales relationships for industrial and critical-infrastructure customers, driving onboarding, adoption, satisfaction, retention, and expansion. Develop success plans, monitor account health and churn risk, demonstrate business value, maintain Salesforce records, and collaborate with Sales, Technical Account Management, Professional Services, Intelligence, and Support. The role requires cybersecurity familiarity, strong executive communication, remote independence, and up to 25% travel.
Top Skills:
CybersecurityDragos PlatformEnterprise SaasIndustrial Control Systems (Ics)Ot SecuritySalesforce (Sfdc)Worldview
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
