Senior Claims Technical Specialist - General Liability

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Company Overview:

Clear Spring Property and Casualty Group (CSPCG) is comprised of four insurance carriers (Clear Spring Property and Casualty Company, Clear Spring Casualty Insurance Company, Clear Spring American Insurance Company, and Clear Spring National Insurance Company), each rated A- (Excellent) by A.M. Best. CSPCG assists companies in protecting themselves from today’s challenges through technology and innovation. CSPCG provides worker’s compensation, general liability, and other coverages through strong agency relationships.

Why This Role Matters:

The Senior Claims Technical Specialist will have responsibility and oversight to manage TPA relationships and Claims Adjusters on complex general liability claims. You will be empowered to resolve issues with Risk Managers for large accounts and utilize your expertise to support our clients.

How You'll Contribute:

• Review weekly and monthly loss runs to monitor claim development and reserve adequacy for multiple lines of insurance.
• Supervise and assist a team of experienced Claim Adjusters that work for our various TPA partners.
• Monitor the performance of multiple TPAs to ensure compliance with Carrier Claim Handling Instructions and Best Practices.
• Work closely with TPA adjusters and legal counsel to develop claim resolution strategy for more complicated claims involving multiple jurisdictions and multiple lines of insurance and provide reserve and settlement authority of up to $100,000 total incurred.
• Manage and resolve  complex  customer service issues and claim reserve disputes with Risk Managers of Large Accounts and our MGA partners.
• Assist with the timely Carrier reporting and updating of claim developments in accordance with applicable reinsurance treaties.

What We Are Looking For:

• Over 10 years of general liability/commercial auto/property claim handling and litigation experience
• Extensive claims and legal experience and technical expertise to evaluate high exposure and complex claims
• Skilled in coverage, contract interpretation, liability and damages analysis and has a thorough understanding of the litigation process
• Able to make independent decisions on most assigned cases
• Excellent, analytical and strategic skills required
• Effective oral and written communication skills required
• Strong MS Excel skills required
• Professional or industry designation such as CPCU is a plus

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $80,000/year to $110,000/year in our highest geographic market. Pay is based on factors such as market location, job-related skills, and experience.

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.  Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.