Senior Business Systems Analyst

Job Family

Job Description Summary

Job Description

Responsibilities

• Conduct business process analysis and needs assessments in an effort to align IT solutions with business initiatives.
• Prepares “as is” and “current state” documentation in written and graphical form (flows).
• Use Business Process Modeling techniques and tools to create business process models.
• Lead effort to develop new or revised processes or procedures in lieu of system development.
• Facilitates the elicitation of business and systems requirements.
• Analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
• Prepare documentation for business and system requirements in various formats.
• Works on project teams that are developing or modifying highly complex information systems. Includes analysis and documentation of business and system requirement and revising existing system logic difficulties as necessary.
• Conducts research and analysis to quantify business opportunities and develops formal recommendations to management.
• May serve as a participant in the Enterprise Architecture program. This may involve providing input as to how data is created, stored and used (re-used) as it relates to our business processes.
• May use project management and program management methodologies to support a systems development methodology to meet project deliverables.
• Provide test scenarios or test criteria based on knowledge gained through business and systems analysis. May provide approval or quality check on test plans or test matrix.

Qualifications

• Bachelor’s degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.

Preferred Qualifications

• Basic knowledge of insurance company operations. Strong organizational and analytical skills with attention to detail. Excellent written, verbal and presentation skills. Working knowledge of systems methodology, project management, quality assurance, and testing methodologies. Conceptual knowledge of graphical user interfaces, relational database management systems, and data storage.
• Experience with Salesforce administration, including user management, integrations, automations, security settings, and configuration of standard objects.
• Familiarity with Salesforce declarative tools (e.g., workflows, validation rules, reports, dashboards).
• Understanding of Salesforce Clouds such as Sales Cloud, Service Cloud, and/or Financial Services Cloud, including their core features and use cases.
• Salesforce Administrator certification (ADM-201) preferred.

Working Conditions

• Hybrid-Office Environment (Tuesdays, Wednesdays, Thursdays)

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer  

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

Giving Back  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

Transamerica’s Parent Company  

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023