Senior Business Development Representative

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks' cloud-based software suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. 

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg, and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 yers. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

Job Description

We are looking for a Senior Business Development Representative to join our team in Downtown Denver. In this role, you will play a crucial role in Freshworks' growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, and creating early-stage pipeline for Freshworks. 

What you'll do: 

• Use an intent-based approach to prioritize and target accounts, utilizing a myriad of research tools
• Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling
• Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC
• Manage inbound leads from different sources, qualifying in and out for sales 
• Create qualified opportunities for the sales organization
• Develop a strong relationship with Account Executives 
• Become the 'expert' on the Freshworks product and service offerings and effectively communicate the value of each to prospects
• Utilize the CRM to accurately record all interactions and activities 
• Meet and exceed quarterly quota targets 

Please note this is an onsite role with expectations of 5 days a week from our Downtown Denver office. 

Qualifications

What you bring:

• 1-2 years experience in business development, sales, or related role
• Experience researching, cold-calling, and qualifying accounts 
• Ability to work in a fast-paced environment 
• Excellent communication and interpersonal skills 
• Strong-problem solving and objection handling abilities
• Experience facilitating qualifying conversations with prospects 
• Self-motivated and target-driven with a passion for achieving results
• Knowledge of CRM software 

Additional Information

What we offer: 

• Onsite Lunch: Enjoy delicious onsite lunch 3 times a week.
• Stocked Kitchen: A fridge full of drinks and a variety of snacks to keep you energized.
• Fitness Convenience: Access to an onsite gym to prioritize your health and wellness.
• Prime Location: Located in Larimer Square, the heart of downtown Denver, offering an easy commute via the train, surrounded by vibrant bars, restaurants, shops, and local culture.
• Onsite Covered Parking: Hassle-free parking to keep your commute seamless.

The Denver office combines location, convenience, and top-notch amenities for an exceptional workplace experience!

This role is based in the Denver Metro Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. 

Compensation Package

$58,000 - $75,000 Base Salary. This role is also eligible for variable compensation. 

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.