Senior Attendee Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do:

• Drafting the initial framework based on the request from the Meeting Managers
• Work with clients to establish requirements, expectations, key details of meetings
• Develop and maintain participant lists, compiled from registration website
• Train planners on registration procedures, and other aspects of the Cvent registration system
• Develop an attendee management plan for each meeting, and train clients to handle their plans
• Act as an advisor to senior planners on ways to improve large national or area meetings
• Work directly with vendors to identify issues of concern, and recommend improvements to the system
• Connect with event managers and coordinators about the functionalities of Cvent tool in order to gather information on registration site build
• Initiating and setting up the pre-requisites from the event perspective.
• Preparing and handling the various communications like Invitations, Reminders, Confirmations, Survey, Broadcast, etc.
• Leading the end-to-end registration process.
• Rooming list management
• Provide on-site support for Meetings & Events and training programs
• Various type of reports generation as per client requirements
• Running the mailbox - Answering queries pertaining to registration site, reporting etc
• Liaise with Cvent team (external) to get queries clarified
• Gather Meetings & Events related data to Cvent tool

Location

The US national annual base salary range for this position is from $46,000 to $93,000.  The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance.  For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!