Serve as primary analyst and application owner for Epic Phoenix (Transplant). Provide BAU production support, incident/ticket resolution, application build and optimization, lead small enhancements, support Epic upgrades (testing, UAT, release planning, go-live), partner with clinical and operational stakeholders, and participate in Pacific Time day-call rotation.
About Cardamom
The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes.
Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare — data, analytics, AI, and EHR application experts. We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises. Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.
About the role
- Join Cardamom Health as a Senior Application Advisor (Application Lead), supporting a major health system on the West Coast in a fully remote, full-time salaried position.
- Serve as the primary analyst and application owner for the Epic Phoenix (Transplant) application.
- Partner closely with clinical and operational stakeholders to support and optimize transplant workflows.
What you'll do
- Provide business-as-usual (BAU) support, including incident resolution, ticket management, break/fix support, and ongoing application maintenance.
- Lead application build, workflow optimization, configuration, and small enhancement requests.
- Support Epic upgrades through integrated testing, regression testing, release planning, UAT, and go-live activities.
- Serve as the primary point of contact and application owner for Epic Phoenix.
- Help identify opportunities to improve workflows and optimize the application.
- Participate in a day-call rotation supporting Pacific Time hours.
Qualifications
- Epic Phoenix (Transplant) certification.
- Experience serving as a primary analyst, application owner, application lead, or subject matter expert (SME).
- Strong experience with production support, application build, and optimization.
- Highly proactive and able to work independently while taking ownership of an application.
- Comfortable partnering with clinical and operational stakeholders.
- Available to start ASAP.
- Willingness to support Pacific Time hours during the day-call rotation; candidates in Central Time should expect to work until approximately 6:00 PM CT during their rotation.
Cardamom Health participates in E‑Verify. As part of the hiring process, we use E‑Verify to confirm the employment eligibility of all newly hired employees. For more information, please review the E‑Verify Participation and Right to Work notices.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Principal Software Engineer role at Atlassian with flexible work-location options. The provided description contains no specific responsibilities or qualification requirements. Compensation includes a U.S. base salary range varying by geographic pay zone, plus potential benefits, bonuses, commissions, and equity.
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Manage enterprise customer renewals throughout the contract lifecycle, driving retention, expansion, and revenue growth. Build customer relationships, understand business priorities, mitigate churn, identify cross-sell and upsell opportunities, collaborate with account executives, sales teams, Customer Success, and channel partners, forecast renewal pipelines, and support pricing and licensing discussions.
Top Skills:
Atlassian Product SuiteClariGainsightGoogle SuiteSaaSSalesforceSlackTableauZoom
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Build and improve the Enterprise AI operating model through AI-enabled processes, operational reporting, knowledge management, stakeholder forums, intake governance, and asset registry oversight. The role translates complex program information into executive narratives, coordinates decision-making, enables cross-functional alignment, and continuously improves planning, prioritization, governance, communication, and execution mechanisms.
Top Skills:
Ai PlatformsGenerative Ai
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
