Senior 911 Operations Network Engineer

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Wireless Technology team is transforming the future of connectivity by building and enhancing the country's first virtualized, standalone 5G wireless network from scratch. Our network is free of the limitations of the past, and flexible to satisfy all the social, economic and transformative needs of the changing world.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
Boost Mobile is seeking a Senior Network Engineer for its Regulatory Engineering and Operations team, responsible for daily operations, maintenance, and testing of critical 911 Emergency Services. The ideal candidate will have experience testing, troubleshooting, and monitoring 911 services, with strong knowledge of wireless 911 call and text flows over LTE and 5G, as well as relevant regulations. Experience with Location-Based Services (LBS) is highly preferred. This role offers the opportunity to impact public safety and collaborate across the organization.
Key Responsibilities:

• Monitor and maintain the stability, performance, and compliance of Boost's 911 services
• Diagnose and resolve 911 system issues; analyze logs and collaborate with teams and vendors
• Support and test network enhancements, maintenance activities, and issue resolution
• Maintain accurate 911 operations documentation, processes, and procedures
• Participate in troubleshooting, Root Cause Analysis, and recommend improvements
• Contribute to 911 technology planning and define KPIs for performance and compliance

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree in Engineering, Science, Telecommunications, or related technical field
• A minimum of 4 years of wireless engineering or operations experience
• Relevant job experience will be considered in lieu of a degree

Skills and Qualifications:

• Technical knowledge of wireless RAN engineering and, ideally, emergency and location technologies
• Familiarity with FCC 911 regulations and ability to ensure compliant operations
• Proven career progression with increasing responsibilities and technical growth
• Strong communication and consulting skills to support cross-functional 911 initiatives
• Experience with maintenance, on-call support, network changes, and KPI tracking
• Background in incident management, Root Cause Analysis, and multi-project support

Desired Qualifications

• Experience working with emergency service providers, Global Mobile Location Center (GMLC) providers, or public safety agencies
• Experience with Location-Based Services (LBS) and location accuracy testing
• Experience developing KPIs, processes, and operational workflows
• Familiarity with wireless regulations and industry standards

Visa sponsorship not available for this role
Salary Ranges
Compensation: $96,250.00/Year - $158,125.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.