Scrum Master Lead

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Scrum Master do at Fiserv?
A successful Scrum Master Lead at Fiserv leads Scrum Masters across a portfolio of work and helps teams deliver with consistency, speed, and transparency. This role supports critical modernization efforts, including EFTPS modernization, by strengthening Agile execution and enabling teams to navigate dependencies and remove impediments. The successful candidate brings strong coaching, delivery discipline, and stakeholder alignment to complex, cross-functional initiatives.

What you will do?

• Lead Scrum Masters managing a portfolio of work across multiple Agile teams and delivery efforts.
• Support a critical modernization initiative in service of EFTPS modernization and expanded delivery capability.
• Facilitate Agile ceremonies, team planning, and execution activities to promote predictable delivery and continuous improvement.
• Partner with stakeholders, technology teams, and delivery leaders to manage dependencies, escalate risks, and remove blockers.
• Provide senior-level Agile leadership in a Scrum Master Advisor II capacity for complex, billable program work.

What you must have?

• 6+ years of experience in Agile delivery, Scrum Master, project delivery, or related technology roles.
• 3+ years of experience serving as a Scrum Master across 2+ Agile teams or a portfolio of work.
• Experience supporting 1+ large-scale modernization or enterprise transformation initiative.
• Bachelor’s degree in business, information technology, engineering, or a related field.

What would be nice to have?

• 1+ Agile certification, such as CSM, PSM, or SAFe Scrum Master.
• 2+ years of experience in payments, financial services, or government technology environments.
• Experience supporting delivery across 5+ cross-functional teams or workstreams.

Salary Range

These pay ranges apply to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island and Washington. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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