Scenario Desk

About Us

Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together.

Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career.

To learn more about us, visit www.financeofamerica.com

Purpose of Role

Responsible for serving as a centralized underwriting resource providing guidance and support to Loan Officers, AEs, partners, underwriters, underwriter support, processors, and Operations staff on complex loan scenarios. Evaluates unique or unfamiliar situations, identifies potential risks, and resolves issues prior to loan submission to ensure compliance with applicable guidelines and improve loan quality.

Key Responsibilities and Expectations

• Responds to underwriting scenario inquiries within established service level agreements by researching applicable internal and external loan program guidelines.
• Maintains current knowledge of regulatory requirements, agency guidelines, investor overlays, and company policies and procedures.
• Analyzes loan scenarios to identify risks, dependencies, and potential impacts across the loan lifecycle.
• Reviews loan documentation including credit reports, income documentation, and appraisals to assess eligibility and risk factors.
• Determines borrower eligibility related to residency status, income types, credit profiles, non-borrowing spouses, and non-occupying co-borrowers.
• Applies analytical thinking to identify root causes of issues and develop compliant, practical solutions.
• Interprets and applies HUD guidelines including the FHA Financial Assessment Guide and HUD 4000.1, as well as Mortgagee Letters and CFRs.
• Provides guidance on proprietary reverse mortgage products, including HomeSafe.
• Performs preliminary reviews of trusts and powers of attorney for program compliance.
• Collaborates with cross-functional teams to support underwriting-related projects and process improvements.
• Performs other duties as assigned.

Reports To

• SVP, Underwriting

Qualifications - Experience/Skills/Competencies

• Minimum 3 years of reverse mortgage or mortgage underwriting experience. 
• Knowledge of mortgage underwriting guidelines, processes, and loan documentation.
• Familiarity with FHA/HUD guidelines, including Financial Assessment and HUD 4000.1.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to interpret complex guidelines and apply them to unique scenarios.
• Effective verbal and written communication skills.
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Proficiency in Microsoft Office Suite.
• Ability to work in a fast-paced environment under deadlines.
• Demonstrated adaptability and ability to respond to changing priorities.
• Strong interpersonal skills and ability to work collaboratively across teams.

Qualifications - Education - Required

• High School Diploma or GED

Qualifications - Education - Preferred

• Bachelor's Degree

Compensation

The base salary range for this position is ($80,300 - $133,700 ) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

Additional Information

The application deadline for this job opportunity is 7/1/2026. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.