At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.
Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.
VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.
SAP HANA BASIS Senior Consultant
About the job
At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.
Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.
VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.
Position Overview: Provide SAP BASIS, Database and Administration in an SAP ISU environment for NA clients and customized VertexOne SAP services. The prospective hire should be able to be a part of a team of Basis resources and deliver solutions for our current and upcoming projects. She/he should collaborate with the functional team, client(s) and NA team members to gather requirements, develop solutions, and deploy solutions.
Primary Responsibilities:
· Expert in SAP BASIS/Netweaver Administration, SAP HANA Administration SAP Security, and Oracle DBA Administration.
· Should be an expert in OS and DB installation for HANA.
· Should possess SAP Implementation experience including rollouts, SAP Technical Upgrades, SAP Application and HANA DB Support, DB Upgrades, EHP Upgrades, OS/DB migration to HANA.
· Should be experienced in defining system strategy, developing system requirements, sizing, designing and prototyping, defining support procedures.
· Should possess hands-on experience of SAP S/4 HANA, SAP Fiori and ECC, BI EHP Upgrade and DB upgrade
· Should have hands on experience in SAP and Fiori Security setup and configurations.
· Should have good knowledge on SAP HANA Replications, SAP disaster recovery, SAP operations, SAP monitoring, SAP performance management and SAP incident management
· GRC project implementation and supported for NetWeaver tasks.
· Complete setup of Change & Transport System through STMS, Scheduling Background Jobs, Spool Administration, Client Maintenance, System Copies, applying Support Packs, Kernel Patches, Add-on installations and advance corrections using SNOTE of SAP Basis Administration (full life cycle implementations)
· Interfaces with Business Stakeholders, IT Infrastructure teams, Development teams to ensure that business requirements are properly configured within SAP and 3rd Party applications
· Understands configuration dependencies and interrelationships between separate functional modules of SAP and designs and troubleshoots in the area with this knowledge
What VertexOne has to offer:
- Health, Personal Accidental, Term Life and Terminal Illness Insurances
- Flexible Holidays
- Employee recognition platform with monetary rewards
- 100% Remote work environment
- Initial work from home stipend
- Leadership/Coaching training programs
- Free access to Bizlibrary for unlimited professional development
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Health and wellbeing programs
- Employee bonus referral program
- Employee Discount Program
About VertexOne:
VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.
With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.
From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.
Equal Opportunity Employer:
VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.
VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.
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