.png){kind=logo}
As a Salesforce Training Specialist, you will design and deliver customized training programs for users post-implementation of Salesforce and AWS solutions, ensuring effective user adoption and engagement.
Salesforce Training Specialist
Location: United States - we are fully remote!
As a Trainer at Thunder, you will play a critical role in driving successful user adoption following the implementation of new Salesforce + AWS solutions. You’ll be responsible for designing and delivering engaging, customized training programs — from end-user enablement to Train-the-Trainer models — to help our clients confidently leverage new tools and processes.
You’ll work closely with cross-functional teams and client stakeholders to deliver scalable, creative training and change management experiences that support enterprise transformation. Your work will begin with a deep understanding of the impacted user groups, including their current tools, processes, and pain points. From there, you'll assess the future-state changes introduced by the new Salesforce and/or AWS solution, clearly articulating the benefits and rationale for these changes. Based on this insight, you'll develop and execute a customized enablement and change management strategy designed to guide users smoothly through the transition.
Responsibilities:
- Design and deliver end-user training programs specifically tailored for customers following the implementation of Salesforce, AWS, or other related systems
- Facilitate virtual and/or live training sessions and readiness activities, providing hands-on coaching and support during and after training sessions
- Conduct needs analysis for each client to customize training content to their specific use-case and user profile
- Develop engaging training materials, including user guides, tip sheets and quick reference guides, tutorials, and video content, to support the learning process
- Lead or contribute to Organizational Change Management (OCM) efforts, including stakeholder alignment, readiness assessments, and change agent enablement
- Maintain clear communication and collaboration with internal Thunder teams and client business leads throughout the lifecycle of training development
- Evaluate training effectiveness through weekly touchpoints and feedback survey data; iterate and adapt approaches accordingly
- Develop and maintain a repository of training resources and documentation for ongoing client support
- Maintain a deep understanding of Salesforce and AWS capabilities, features, and best practices, incorporating the latest into training modules
Qualifications:
- 2–3+ years of experience designing and delivering Salesforce and/or AWS end-user training at a consulting firm, with a strong focus on developing engaging eLearning modules and digital enablement content
- Deep familiarity with Salesforce and its core clouds (Sales, Service, Experience), as well as Amazon Connect, Field Service and/or Revenue Cloud (preferred)
- Experience training on Agentforce or other AI platforms (highly desirable)
- Experience with video editing tools, virtual meeting platforms, and curriculum development tools (preferably Google Suite, Camtasia, Articulate, Audiate, Canva, Microsoft Teams, Zoom, Google Meet, and Mural).
- Strong presentation and communication skills, with an emphasis on clarity and engagement
- Ability to develop clear, concise, and user-friendly training materials
- Excellent organizational skills and ability to manage multiple training schedules and projects at the same time
- Apparent creativity and a knack for making the complex seem simple
- Relevant Salesforce or AWS certifications preferred
- Bachelor’s degree in a relevant field or equivalent practical experience
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Similar Jobs
Beauty • Robotics • Design • Appliances • Manufacturing
The Mechanical Engineer II will design manufacturable personal care products, collaborate with cross-functional teams, prototype, test, and integrate electrical systems while ensuring effective manufacturing processes.
Top Skills:
CreoExcelMicrosoft PowerpointSolidworks
Beauty • Robotics • Design • Appliances • Manufacturing
The Design Engineering Manager will lead the NPD team at SharkNinja, focusing on innovative product development, technical feasibility, and collaboration between engineering and design teams. They will drive product roadmaps, utilise ideation techniques, and support prototype creation while mentoring junior colleagues.
Top Skills:
CreoSolidworks
AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech
The Senior Software Engineer will design and optimize recommendation algorithms, maintain data pipelines, and improve personalized user experiences using machine learning techniques and backend engineering skills.
Top Skills:
AirflowApache KafkaAws SagemakerBeamDockerElasticsearchFlinkGcp Vertex AiGrafanaJaxKibanaKubernetesNode.jsPythonPyTorchSparkTensorFlowTypescript
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
