We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
We are looking for a highly capable Salesforce Administrator to ensure that we leverage Salesforce’s capabilities to the fullest, to drive efficiency and productivity across the business. Your primary responsibility will be to evaluate, improve, maintain and promote Salesforce across the currently utilised functions as well as performing standard administrative duties.
To ensure success as a Salesforce administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment. You will be working within a small team dedicated to improving the technical efficiency of Indeed Flex’ processes and should ensure that their Salesforce expertise translates into optimised sales and operational efficiencies.
This is an in-office role, five days per week, with the option to work from home on Thursdays.
Responsibilities & Duties
- Serve as primary system administrator for the Salesforce.com environment with 500+ users across different functions
- Using deep technical knowledge to enable new Salesforce capabilities, integrate with third parties and focus on innovation
- The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our CRM platform
- Handle all basic administrative functions, including User Management, Data Management, Security, Automating Processes and Analyzing Data
- Complete regular internal system audits and stay current on the platform’s new tools, capabilities, and updates
- Work independently with members of the user community to define and document development requirements
- Coordinate the evaluation, scope and project management of new development requests.
- Assist in training of new users, and grow the Salesforce skill set across the organisation
- Liaise with other software platform teams to ensure stable integrations
- Identify & highlight improvements, be responsible for maintaining the long term integrity of the platform
- Significant experience of Salesforce administration
- Current Salesforce Administration Certification (CRT101)
- Current Salesforce Advanced Administrator Certification (CRT211)
- Experience in configuration and maintenance of Experience Cloud, Sales Cloud and Service Cloud
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flow automation, custom views and other content of intermediate complexity
- Highly proficient with Google Workspace software suite and integrations with Salesforce
- Highly proficient with utilizing several tools to enable real-time collaboration with a globally distributed workforce such as Miro, Monday, Salesforce, Google Meet, Zoom, Slack etc
- Excellent project management skills and a positive attitude
- Ability to work with senior stakeholders
- $100,000 to $120,000 annual salary
- Performance-based bonus
- Medical, Dental, Vision, and 401K
- Access to all Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Off
- 8 Paid Holidays
- Duvet days
- Laptop
- Volunteer days
- STIPs (Short Term Incentive Plan)
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
Work Environment
This job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type / Expected Hours of Work
Full-Time Position. Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.
All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.
Work Authorization / Security Clearance
None Required For This Position
AAP/EEO Statement
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Top Skills
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