Brand and Communications Manager

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose

The main purpose of the Brand Communications Manager is to build, grow, and maintain the Indeed Flex brand through social media, PR, and effective communication. You will provide the direction and tactical implementation of discovering relevant conversations and engaging with users on social media to grow the Flexer community. This role will execute activities and projects to improve visibility and increase brand awareness through PR, videos, influencer marketing, SEO, and other formats/channels. 

This is an in-office role, five days per week, with the option to work from home on Thursdays.

Responsibilities & Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.

• Support the Head of Brand and Communications to create and enhance the Indeed Flex brand voice and messaging across the UK and US markets.
• Execute the Brand Communications strategy, including planning, reporting, and delivery
• Curate compelling & creative, audience-specific content, video, newsletters, and lifecycle communications and deliver via social media, user communities, PR, email, mobile CRM, and SEO
• Build and grow Indeed Flex social media presence and following through impactful messaging
• Ensure consistent use of brand tone of voice and messaging across all channels; provide guidance and support to internal teams on copywriting and content best practices
• Collaborate on the production and amplification of campaigns, activations, and stunts that reinforce our brand and market position
• Conduct A/B testing and experiments to drive more engaging communications with a focus on clicks, session times, and conversions
• Collaborate with cross-functional teams such as product, operations, sales, and management to translate business insights, operational goals, and industry trends into powerful messaging
• Support website updates and landing page creation using content management systems
• Manage external agencies and freelancers effectively

• 3 to 5 years of experience leading successful brand communications, social media marketing, or digital marketing strategies
• Expertise with social media marketing and influencer marketing
• Highly proficient with PR - able to translate product offerings into compelling communications and stories
• Highly proficient with CMS, email, mobile, and CRM systems
• Proven experience in brand marketing, communications, or content strategy, ideally within a fast-paced, high-growth environment.
• Exceptional copywriting and editing skills with the ability to create engaging, on-brand content across multiple formats.
• Strong storytelling ability with a strategic mindset and eye for detail.
• Experience managing and influencing multiple stakeholders across functions and geographies.
• Excellent organisational skills with the ability to manage multiple projects under tight deadlines.
• Commercial awareness and confidence to represent the brand in cross-functional initiatives.
• Passion for building a bold, human brand that connects emotionally with diverse audiences.