Solutions Consultant (REMOTE) at Zen Planner

| Remote
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Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Solutions Consultant, you are responsible for analyzing executive and user-level needs and challenges to advise prospects and clients alike, combined with presenting an in-depth product demonstration of how the solution provides value, to help drive new and additional business for the company. You will act as a liaison from the sales team to the other functional teams within the company around technical abilities. You will also be responsible for assisting and aiding in product training and messaging of the various solutions.

The Solutions Consultant reports to the Team Lead, Solutions.

You will also...

  • Consult with prospects to evaluate their current situation and determine critical business needs
  • Serve as an enterprise software security and compliance resource for the Sales Organization with expectations of completing software security assessments and working with prospects and customer IT teams to pass compliance reviews
  • Assist Account Executives in building a business case for Daxko’s solutions and serve as the team product knowledge expert for the following solutions, based on evaluation of skillset:
    • Facility Access / Access Control
    • Processing Hardware / Devices with expert knowledge of PCI compliance
    • APIs, Vault data warehousing, SSO
    • Websites / Digital Marketing
    • Maintain ISO / Full-Service Billing / Card Account Updater knowledge to serve as a secondary resource
  • Respond to prospects’ and clients' technical needs and questions onsite, via phone, or written communication and/or in conjunction with the Account Executive
  • Assist in delivering Daxko’s value proposition for multiple product lines to prospects via phone calls, technical presentations, product demonstrations and written communications
  • Document customer needs uncovered in the sales process and relaying information to Product Management and Marketing teams
  • Prepare and customize sales collateral and/or demos, particularly for strategic accounts
  • Report sales activity along product lines
  • Be available to travel up to 25%

Qualifications

  • Two (2+) years of related industry experience
  • Experience using CRM software, such as Salesforce
  • High level of business acumen
  • Ability to ask questions around difficult concepts to a range of audiences
  • Database management skills
  • Ability to work independently; take initiative; and demonstrate team accountability
  • Ability to self-direct in order to handle and prioritize requests
  • Proficient organizational/time management skills and attention to detail
  • Create, build, and maintain relationships and rapport with clients
  • Strong work ethic and ability to execute critical imperatives
  • Bachelor’s degree OR four (4) years of professional experience
  • Familiarity with fitness club operations is a HUGE plus

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • BootstrapLibraries
    • webpackLibraries
    • SpringFrameworks
    • Spring BootFrameworks
    • Microsoft SQL ServerDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

You can find us on the hundreds of miles of nearby trails or enjoying lunch from one of the many fast-casual favorites on the lawn at Civic Green Park

An Insider's view of Zen Planner

What’s the vibe like in the office?

Pop into our office around 1:15 p.m. any given day and you’ll see team members coming back from their lunch fitness class, martial arts class, or a trail run. We live and breathe fitness, from Ironman athletes to folks just starting their journey. Most people who work at Zen Planner get fitter by being in an environment that normalizes fitness.

Cody Sunkel

Director of Sales

What does your typical day look like?

I typically start my day super early working out at a local CrossFit gym. The work day starts with a stand-up, collaborating with Product Managers, Developers & Designers to make sure we are solving the right problems for our customers. I spend my day doing user research, journey maps, prototyping, tests and tweaking UI. Every day is different.

Erika Bazo

Senior UX Designer

What does career growth look like on your team?

We’re growing so quickly and it’s creating a lot of opportunity for the team. We’re focused on defining new roles, hiring and training the team in order to launch into a new organization structure that will position Marketing in a whole new light within our company. My goals right now are to effectively scale through such rapid growth.

Kinnick McDonald

Sr. Director of Marketing

What is your vision for the company?

To make the world a healthier and happier place. We want to give fitness business owners everything they need to have the biggest impact they can on their communities. We believe that if we can better equip those who are most passionate about fitness, we can help fix what is broken about our society’s view of health and fitness.

Matt Share

Director of Product

How does the company support your career growth?

We believe in realizing the potential of each individual and team. We constantly grow by learning from each other and providing plenty of mentoring opportunities. We try new things and experiment to improve. We work with people in a variety of roles to grant us new perspectives. We embrace challenges as a tool to push ourselves to the next level.

Chad Kembel

Senior Engineering Manager

What are Zen Planner Perks + Benefits

Zen Planner Benefits Overview

Zen Planner has been recognized for providing team members with competitive benefits that celebrate its culture, promote health & wellness, and help team members achieve their goals. We power health and wellness throughout the world!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Zen Planner has a culture committee that manages our fun office events from things like ice cream test tasting to our holiday parties.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Implicit Bias Training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Zen Planner's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Company-paid long and short-term disability insurance provides 60% of your pre-disability earnings up to certain limits.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Zen Planner provides a wealthy health insurance plan through BCBS with options for PPO and HDHP. Company contributes to the cost of both plans for all levels of coverage.
Life Insurance
Zen Planner provides company-paid life insurance policies for $100,000 to all full-time team members.
Wellness Programs
Onsite Gym
Team workouts
The Zen Planner team gets together for group workouts, yoga and meditation sessions led by our certified team instructors at our on-site fitness/yoga studio.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Zen Planner's 401(k) retirement plan matches 50% of an employees contributions up to 7% of their annual base salary.
Company Equity
Company equity is available for some Senior Leadership positions.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Up to 8 weeks of recovery leave at 100% of base pay to birth mothers. Up to 2 weeks of bonding time at 100% pay to new parents (including birth mothers) - adoption/surrogacy included.
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zen Planner offers flexible PTO with no accrual necessary.
Paid Volunteer Time
Sabbatical
Zen Planner offers full-time team members a 4-week paid sabbatical leave for every 5 years of service from the date of full-time hire.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Zen Planner employees share in a free team lunch on Friday.
Game Room
Stocked Kitchen
Zen Planner has a stocked kitchen with healthy snacks, fruit, and organic coffee.
Some Meals Provided
Free weekly Friday lunches allow us to eat and hang out together. We also pass around the Kettlebell Award, a weekly peer-nominated recognition for doing great work.
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Fitness Subsidies
In an effort to promote team-member health and wellness, Zen Planner provides a monthly fitness reimbursement of up to $100 to all team members. All fitness facilities are eligible.
Professional Development Benefits
Cross functional training encouraged
Promote from within
Time allotted for learning
Zen Planner sets aside time for growth and learning, connecting our team members to the tools to drive their career, both in technical function and leadership development.
Online course subscriptions available

Additional Perks + Benefits

Some of our favorite perks we enjoy include a dog-friendly office stocked with tons of free healthy snacks and organic coffee, a $100 monthly fitness reimbursement, free weekly lunches on Fridays, impact days where we volunteer for special projects in the community twice annually, and a paid 4-week paid sabbatical leave after 5 years of service, plus more!

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