Sales Support Specialist

The Receptionist, located in the RiNo district in Denver, CO, is the industry-leading, cloud-based Visitor Management Solution (VMS) that automates visitor check-in and helps reduce the chaos of the modern front office. We’re currently looking for a Sales Support Specialist to join our growing team. 

The Sales Support Specialist is all about making sure our sales team has what they need, when they need it — whether that’s a battle card, a product update, or a cleaned-up CRM flow. You’ll be the behind-the-scenes support system that keeps our sales content and processes sharp, scalable, and effective, empowering reps to do their best work without needing to directly manage or train them. You’ll partner closely with Sales, Product, Marketing, CX and Finance, and help connect strategy to execution in a way that drives real results.

This is a great opportunity for someone who loves structure, enjoys writing and organizing content, and is excited by the idea of helping a team perform at their best.

What You’ll Be Doing

• Keep sales enablement materials, process documentation, and competitive analysis organized and up to date — think playbooks, persona guides, objection handling, and messaging resources.
• Document our sales motion using MEDDPICC methodology and support reps in using it effectively.
• Manage and maintain enablement tools, Salesforce/Hubspot CRM workflows, and ICP data
• Collaborate with Product Marketing and Sales Leadership on rollout plans, positioning updates, and feedback loops.
• Coordinate content for product launches in partnership with Product, CX, and Marketing.
• Create and deliver enablement assets — from slide decks and call recordings to discovery templates and training recaps.
• Regularly gather feedback from the sales team to improve tools and resources.
• Collaborate with Finance to improve the payment flows from our customers, large and small. 
• Explore and implement AI tools to streamline and enhance the sales process — from automating workflows to analyzing conversations — and use insights to coach the sales team, improve efficiency, and drive better outcomes.
• Provide administrative support to the Director of Sales — including scheduling, agenda prep, follow-ups, and keeping key initiatives organized and on track

Requirements

• 3 to 5 years in a sales enablement administrative role 
• Experience with enablement platforms or onboarding frameworks (e.g., Gong, Highspot, Lessonly, Salesforce)
• Strong writing and presentation skills — you're great at creating clear, engaging content
• Experience managing a tech stack and leveraging tools to support sales forecasting and productivity (Salesforce, HubSpot, Autobound, ZoomInfo, Loom, Chili Piper)
• Analytical, organized, and eager to build scalable systems
• A collaborative mindset with a deep understanding of how Sales, Marketing, Product, and Finance work together
• Excitement for supporting reps and helping teams win together
• Alignment with our core values — the FABRIC of everything we do: Fun, Authentic, Bold, Respectful, Innovative, and Collaborative
• Laugh daily!

What Makes Us Unique

As a company, we live by the principles of Employee Supremacy and our core values of FABRIC. Employee Supremacy means that we act with intention in favor of employees instead of shareholders. By doing so, we create an environment that gives customers an authentic experience and has dedicated, happy, and productive employees, which leads to healthier, more sustainable growth. 

Additionally, our core values of FABRIC (Fun, Authentic, Bold, Respectful, Innovative, Collaborative) help us create a vibrant, positive culture at scale. Having these defined provides a clear blueprint for employees to live our values every day, work together to better serve our customers, and speak a common language.

Examples of how this shows up every day are: 

• We pursue intentional growth, not growth at all costs.
• We strive for sustainable company growth by making decisions that prioritize employee needs first, followed by customers, then shareholders.
• We know that our team members want to care for our customers, so we give them autonomy and trust to make decisions.
• We assume positive intent of one another. 

Compensation

Total compensation includes a salary of $65,000- $78,000  annually based on a combination of skills, experience, knowledge, and performance. The Receptionist also has a generous benefits program, the full list of which you can review on our careers page!

The Receptionist is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.