Sales Director

Job Responsibilities: 

We are looking for a Sales Director who will:

• You will report to the Vice President to contribute design and implement strategies that enhance performance in CSG's Strategic Accounts team. Demonstrate expertise in the creation of effective strategies to overcome objections and secure customer investments in CSG products and services

• You will prospect, cold call, and create sales opportunities within a module of existing strategic accounts by working with other departments to close new business while ensuring successful implementation to the customer

• Lead sales process using presentations, negotiating prices, contractual terms, and developing, writing, delivering sales proposals from initial inquiries, and RFXs through the final negotiation of a commercial agreement

• Manage pursuit team, including company partners, subject matter experts, and third-party partners while sharing knowledge, and insights with both internal and external colleagues

Is this opportunity for you? We are looking for candidates who:

• Bachelor's Degree in sales related field, or equivalent experience

• Proficiency in English in a business environment

• 5+ years of formal field sales experience within CSG's target markets

• 8+ years of sales experience identifying, qualifying, and prioritize prospects with demonstrated results while applying SMEs to gain credibility with important prospects

• Experience driving the sales process from start to finish and negotiating sales deals and achieving /exceed sales quotas

• Experience in Client Relationship Management and building partnerships while driving transformational breakthroughs within target accounts and communicate value propositions through presentations and proposals

• Preference will be given to candidates who has a background selling contact center or messaging solutions

Perks & Benefits

• Work from Home, in-office, or hybrid

• Unlimited Paid Vacation, 2 days of Volunteer Time Off per Year, and Holiday Time Off

• And so much more!

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.