Sales Director - Commercial (MT/PST)

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

Primary Responsibilities:
Account Planning and Execution: Develop and execute strategic plans for
assigned accounts, integrating Abridge’s solutions into client workflows to
address their specific needs, aligning with our mission to support better
healthcare communication.

Multi-Stakeholder Engagement: Proactively engage with various client
stakeholders, including IT, clinical, and operational leaders, to present the full
value of Abridge’s technology, establishing long-term partnerships rooted in
Abridge’s guiding principles of trust and transparency.

Revenue Expansion: Identify opportunities within existing accounts for cross-
selling and upselling, ensuring our clients maximize the benefits of Abridge’s
solutions and recognize the sustained value we deliver.
ROI and Value Articulation: Present ROI and other key metrics, demonstrating
how Abridge’s solutions drive clinical efficiency, reduce provider burnout, and
improve patient engagement, in keeping with our commitment to transparency
and value-driven relationships.

Relationship Management: Nurture client relationships with a focus on retention
and satisfaction, ensuring clients consistently experience Abridge’s core values
of integrity, empathy, and accountability.

Experience: 3-5 years in enterprise healthcare sales with a proven ability to
manage a large volume of accounts. This is an IC role.

Sales Expertise: History of successfully managing complex accounts and
growing revenue through cross-selling and upselling within large healthcare
organizations.
Healthcare and AI Knowledge: Understanding of healthcare industry dynamics,
particularly in relation to AI and technology solutions, and their application in
clinical and administrative settings.

Strategic Insight and Tactical Execution: Capable of blending strategic
account planning with tactical action steps to drive revenue growth, reinforcing
Abridge’s commitment to sustained, value-based healthcare partnerships.

Customer-Centric Mindset: A strong client-oriented approach that embodies
Abridge’s value of empathy and dedication to improving healthcare through
technology

***This role requires up to 30% travel***
***Preferably based in the Mountain Time Zone or Pacific Standard Time Zone***

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.

We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

• Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.

• Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. 

• Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.

• 401k and Matching: Contribution matching to help invest in your future.

• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

• Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.

• Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.

• Compensation and Equity: Competitive compensation and equity grants for full time employees.

• ... and much more!

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.