Sales Change Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Position Highlights

Performs end-to-end project management activities, including but not limited to:

• Leading project discovery efforts and assisting in the definition of project scope, objectives, requirements, and success metrics.
• Developing and maintaining project timelines, key performance indicators (KPIs), project plans, and project playbook tasks.
• Facilitating regular project meetings, stakeholder discussions, and executive status updates, including meetings/discussions with Executive-level stakeholders.
• Coordinating cross-functional activities to ensure alignment, accountability, and execution of project deliverables.
• Partnering with technology, product, and operational teams to identify, prioritize, and manage development efforts required to support project objectives.
• Collaborating with the Go-to-Market team on business readiness activities, including training, communications, compliance support, system readiness and implementation planning to ensure successful project launches.
• Coordinating project tasks and dependencies across Product Management, GTM/Commercialization, Sales Channels and Leadership, Pricing, Legal, Compliance, Compensation, Operations, Technology, and other key stakeholder groups.
• Driving the identification and execution of updates to sales tools, systems, forms, documentation, procedures, and business processes required to support project implementation.
• Identifying project risks, dependencies, and opportunities for process improvement while recommending solutions to support business goals.

Basic Qualifications

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• Bachelor's degree or equivalent work experience
• Eight to ten years of experience in project management activities

Preferred Skills and Experience

• Strong knowledge of project management methodologies (specifically Agile), internal governance processes, and stakeholder management practices
• Experience leading complex, cross-functional initiatives involving multiple business units and stakeholder groups
• Knowledge of internal sales, operational, product, and technology systems preferred
• Experience within the payments industry, including Healthcare and Gateway business verticals, is highly desirable
• Demonstrated ability to influence and drive results across matrixed organizations without direct authority
• Strong self-starter with the ability to independently identify opportunities, solve problems, and drive execution, while maintaining a highly collaborative approach
• Strong communication, facilitation, analytical, and organizational skills with the ability to translate business needs into actionable project plans
• Strong organizational and analytical skills
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills

Hybrid/flexible schedule

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.