Supports the Business Development and Sales teams through customer communications, purchase order and estimate entry, Salesforce data maintenance, sales analysis, forecasting, and reporting. Coordinates meetings, training, proposals, trade shows, and cross-functional activities with Operations, Marketing, Programs, and Contracts. The role also supports export compliance, customer updates, sales process improvements, and direct sales activities.
Job Description & Responsibilities
Persistent Systems is seeking a Sales Associate to support the day-today operations of the company’s Business Development team. You will be responsible for responding to inquiries from current and prospective customers, accepting and entering purchase orders in ERP system, supporting on site and/or remote sales employees with training and information requirements, acting as a sales liaison across the company, sales data analysis, and preparing presentations and documentation.
Position Responsibilities
- Support the Vice President of Business Development and Business Development Directors to increase business and the efficiency of the Sales function
- Create and maintain records on the operations of the Sales team using Salesforce.com; conduct queries and analysis using Salesforce tools
- Accept and enter all Purchase Orders submitted by Customers into ERP System and maintain KPI of >80% accuracy. Will keep Customer updated on Order Confirmation, shipping timeline, and any delivery updates
- Enter Estimates via ERP System in support of Customer equipment requirements
- Enforce the data integrity of Salesforce.com for the purpose of forecasting
- Operate within the overall Specialist Team – will occasionally provide back up for other Sales Associates, support new hire trainings where needed, share best practices with the group, and collaborate on cross vertical efforts
- Support exportation of the Wave Relay® system and its components in compliance with all federal laws and regulations
- Support customers in business and sales capacities as required for expansion through direct sales; answer sales phone calls; attend trade shows; email communication
- Act as a liaison between the Sales, Business Development, Operations, and Marketing Functions
- Monitor the performance of the Sales and Business Development functions and design improvement models
- Prepare weekly sales meeting minutes and any follow-ups
- Perform administrative functions including updating calendars and coordinating meetings
- Work closely with the Programs and Contracts team to support customers
- Support Capture Management team in responding to proposals as well as provide analytical support for new and existing programs
- Lead the planning and preparation for trade shows – will travel to trade shows to support
Minimum Qualifications
- Bachelor’s degree in Business Administration or a related field or equivalent experience
- Prior work/internship experience supporting sales teams and/or in a customer-facing position
- Experience with project planning and analysis
- Experience with team account budgets and forecasting
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Outgoing personality with personal drive to create professional relationships
- Articulate communication skills
- Strong sense of urgency
- Competitive nature
- Must have a United States security clearance or the ability to obtain a United States Security Clearance
Preferred Qualifications
- Experience supporting technical sales teams
- Experience supporting remote sales teams
- Experience working for a business-to-business (B2B) sales organization
- Experience using Salesforce to create opportunities, run queries, manipulate data, and perform analytics
Total compensation for this role can vary from $65,000 to $75,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.
Company OverviewPersistent Systems, LLC is a leading global provider of mobile networking solutions for military, first responder, government, and commercial markets. We engineer our Wave Relay® MANET and Cloud Relay™ technology to transmit voice, video, and situational awareness under the most difficult conditions. Through the Wave Relay® Ecosystem, an alliance of industry-leading companies, Persistent unites warfighters, UGVs, UAVs, sensors, cameras, and devices on a common network. Persistent was founded in 2007 and has offices in New York City, Colorado, Montana, North Carolina, North Dakota, and Wyoming.
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