Sales and Marketing Specialist

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Sales and Marketing Specialist plays a key role in driving revenue through ownership of the full sales cycle, managing transactional sales and enrollment processes with merchants identified through defined partnerships and campaigns. This role combines sales with marketing execution responsibilities to secure interest, position the value of CSG Forte’s solutions, and secure new small and medium sized customers / merchants.

The Sales and Marketing Specialist will engage prospective and existing customers through email, text messaging, phone outreach, digital communication channels, and in-person visits to engage and manage sales opportunities across simple to moderately complex sales processes typically lasting from 1 to 30 days, ultimately driving deals through close and merchant enrollment.

We are looking for a Sales and Marketing Specialist who will:

• Own and manage a pipeline of sales opportunities, executing full sales cycle activities from initial engagement through deal closure and merchant enrollment.
• Drive proactive inside and field-based sales efforts (approximately 40–50% field activity), including prospecting, appointment setting, and in-person provider visits, to independently advance and close opportunities. 
• Send provider materials, marketing collateral, educational resources, and follow-up communications via email, text message, other digital channels, and in-person visits
• Conduct outbound outreach to prospective and existing customers to increase engagement and awareness of products and services.
• Conduct appointments, meetings, product demonstrations, merchant enrollment activities, and follow-up with prospective customers, both virtually and in person, to advance deal progression. 
• Independently qualify leads and determine appropriate engagement strategies to move opportunities through the sales cycle.
• Track, manage, and maintain accurate customer and prospect activity records within CRM systems.
• Meet or exceed assigned sales and conversion targets through consistent execution and deal closure.  
• Assist in nurturing leads generated from marketing campaigns, events, webinars, and inbound inquiries.
• Build and maintain strong relationships with healthcare providers, including hospitals and health systems, physician and specialty practices, dental and orthodontic offices, chiropractic, physical therapy, veterinary, and behavioral health practices, through responsive communication and follow-up with practice owners, administrators, billing and revenue cycle managers, and finance leaders. 
• Provide timely responses to customer inquiries and requests for information.
• Educate customers on merchant services and payment technology solutions, including point-of-sale (POS) and card-present terminals, digital and online payment acceptance, text-to-pay, and recurring or installment payment solutions, while sharing relevant materials and coordinating outreach campaigns. 
• Work collaboratively across Marketing, Product, and Customer Success teams to ensure consistent communication and customer experience.          

Is this opportunity right for you? We are looking for candidates who have:

• Associate’s degree in business, marketing, communications, related field or equivalent work experience.
• Experience in sales, business development, or inside and/or field sales environment.
• Demonstrated ability through professional experience, internships, or academic projects to meet goals, manage competing priorities, and drive outcomes.
• Experience or interest in working in a metric-driven, revenue-focused environment.
• Strong written and verbal communication skills with the ability to engage, influence, and position solutions with customers professionally across multiple communication channels.
• Ability to build, manage, and maintain positive customer relationships to support sales progression and deal closure.
• Strong organizational and time management skills with the ability to independently manage a pipeline of opportunities and multiple priorities simultaneously.
• Comfortable working in a metric-driven environment focused on outreach activity and revenue generation.
• Collaborative mindset with the ability to work cross-functionally with Sales and Marketing teams.
• Self-starter attitude with strong initiative and follow-through, with the ability to work independently and take ownership of sales outcomes.
• Detail-oriented with strong workflow management and follow-up skills.
• Ability to analyze customer responses and identify opportunities for additional engagement.
• Ability to use a personal computer and CRM systems. Proficiency with Microsoft Office applications.
• Ability and willingness to travel to local territory up to 50% of the time. Local territory will be defined as part of the hiring process.
• Ability to read, write, speak and understand the English language in a business environment.

CSGer Perks & Benefits 

• Work from Home, Hybrid, On-site
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

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Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.