Risk & Internal Controls Manager

💼 Risk & Internal Controls Manager
📍 Hybrid | Atlanta, GA

What You’ll Do:

✅ Lead risk, internal control, and audit initiatives across the Finance organization
🤝 Partner with business leaders, Internal Audit, and external auditors
📊 Strengthen the internal control environment and financial reporting integrity
⚙️ Drive process improvements and support technology enhancements

Qualifications & Experience:
🧠 5+ years of experience in risk management, internal controls, audit, or finance
📝 Strong knowledge of SOX, internal control frameworks, and financial reporting
💡 Proven ability to collaborate cross‑functionally and communicate with senior leaders
📈 Experience driving process improvements and leveraging technology solutions

✨ Ideal for a strategic, detail‑oriented leader who thrives in a collaborative environment.

• Lead multiple concurrent audit, risk, and internal control projects in accordance with departmental standards.
• Perform and oversee walkthroughs, control testing, analysis, and documentation to evaluate the design and effectiveness of internal controls.
• Assists with the coordination of SOC 1 and SOC 2 programs, including vendor evaluations, deficiency monitoring, and developing and overseeing compensating controls as needed.
• Exemplifies command of IT subject matter, including identification of relevant risk and controls.
• Drive the use of data analytics, automation, and technology to enhance continuous monitoring and reduce manual processes.
• Partner with senior management and business stakeholders globally to support risk assessments, risk mitigation, and process improvement initiatives.
• Communicate results of control reviews and design assessments; develop clear observations and actionable remediation recommendations.
• Support leadership in evaluating the internal control environment, including identifying control failures and root causes.
• Collaborate with Internal Audit and external auditors to support audits and remediation while minimizing business disruption.
• Assist management with control design and implementation, including test of design documentation, testing, and alignment with Internal Audit.
• Analyze complex financial and operational data to identify trends, perform root cause analysis, and inform decision making.
• Coach, train, and provide oversight to team members.
• Effectively communicate project status, risks, and outcomes to management and stakeholders.
• Other duties and performance of administrative tasks as needed to support the Finance and risk mitigation strategies of Crawford & Company.
• Uphold company policies, ethical standards, and the Code of Conduct.

• Advanced Degree in related field required
• Requires a bachelor and advanced degree in accounting, management information systems or systems analysis with business-related course work
• Minimum of six years in internal auditing or risk management supporting corporate/overhead function required.   
• In depth knowledge of Sarbanes-Oxley (SOX) requirements and SOC requirements, auditing principles, auditing standards, IIA standards, and PCAOB requirements.
• Experience in reviewing, evaluating, and concluding on vendor SOC reports. Experience addressing SOC report deficiencies internally and resolving issues with vendors.
• Experience with utilizing AI prompts to execute accounting/business related tasks a plus.
• Experience documenting and flowcharting business processes, including identifying existing controls and/or controls gaps.
• Willingness to learn and drive the use of data analytics, automation, and technology to improve monitoring, efficiency, and quality of finance controls and reporting. 
• Maintaining appropriate records and documents for department/unit.
• Interacting with senior finance & operations management, internal and external auditors, on requirements, review of implementations, and presentation of findings.
• Frequent contact with colleagues, Crawford management and field personnel primarily to exchange information; at times more than one course of action must be considered in the decision-making process.
• Demonstrated ability to think creatively and identify multiple alternative solutions.
• Working knowledge of PC software, ERP applications, and reporting tools.
• Expert level usage of Microsoft Excel and Excel functions
• Excellent people and listening skills; including the ability to lead with empathy.
• Organizational ability, leadership skills and project management experience.
• Ability to work independently.
• Excellent verbal and written communication skills.
• CPA or CIA required, preference given to additional designation of CISA or CISSP 
• Other professional designations considered
• Demonstrated experience conducting IT audits and/or executing data analytics required

#LI-DV1

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion