Jobs at Crawford & Company

Investigate and settle complex workers' compensation claims with minimal supervision. Determine coverage, liability, and compensability; manage investigations, appraisals, reserves, payments, and subrogation; coordinate litigation strategy with legal counsel; prepare client and management reports; mentor and train new hires.

Leads strategic enterprise client relationships across Crawford’s solution lines, driving retention, revenue growth, client satisfaction, service delivery, renewals, and account expansion. Coordinates internal and external stakeholders, supports sales proposals and client onboarding, oversees reporting and benchmarking, and mentors account services staff. Requires extensive insurance or third-party administrator experience, strong business acumen, negotiation, presentation, analytical, and relationship-management skills.

The Director, Business Development will generate leads, manage client relationships, and exceed revenue targets, focusing on the casualty insurance market.

The Director of Business Development will drive growth by identifying prospects, managing relationships, and developing strategic sales plans in the casualty insurance industry.

Reviews personal and commercial property and casualty claims for accuracy, quality, compliance, and adherence to client requirements and service-level agreements. Verifies claim information against source documents, identifies errors, validates corrections, analyzes quality and process trends, and recommends improvements. Provides detailed feedback and consulting support to adjusters and service centers, prepares quality reports, monitors performance, and supports continuous improvement of claims quality processes.

Handles complex commercial property claims typically exceeding $250,000. Investigates damages, determines coverage and liability, estimates losses, negotiates settlements, controls claim costs, prepares reports, supports litigation, and serves as an expert witness. The role also mentors adjusters, provides peer reviews, assists with catastrophe claims, manages client accounts, supports succession planning, and develops new business relationships.

Investigates, evaluates, negotiates, and settles insurance claims across multiple lines of business, including casualty, property, and workers’ compensation. Responsibilities include determining coverage and liability, setting reserves, managing litigation, preparing reports, presenting evidence, pursuing subrogation, completing regulatory filings, and conducting emergency on-site investigations. The role requires independent judgment, regulatory compliance, customer service, continuing education, and occasional travel or on-call work.

Investigate, manage, and settle complex liability claims with independent judgment. Review coverages, determine liability and compensability, set reserves, coordinate appraisals, authorize payments, support litigation and subrogation, prepare reports, and mentor/train staff.

Manage and resolve non-complex liability claims from intake to closure, investigate coverage and liability, maintain documentation, set reserves, approve payments within authority, identify subrogation/recovery, and adhere to client/carrier guidelines while communicating with claimants and supervisors.

Investigate, evaluate, negotiate, and settle moderate-difficulty claims (Defense Base Act/WC). Confirm policy coverages, acknowledge claims, perform investigations, analyze information, determine and implement courses of action, and settle assigned claims promptly and equitably under general supervision.

The role involves investigating and resolving complex commercial property losses, mentoring adjusters, preparing reports, and representing claims in legal proceedings.

The Loss Investigation Specialist conducts investigations of claims, prepares reports, and provides documentation while ensuring compliance with regulations and service standards.

The Executive General Adjuster resolves complex commercial property losses, negotiates adjustments, manages national accounts, presents evidence, and supports branch operations.

The National General Adjuster resolves complex commercial property losses by investigating damages, negotiating loss adjustments, and presenting evidence in legal proceedings. Responsibilities include managing claims, mentoring staff, preparing reports, and acquiring client relationships.

Lead risk and internal control initiatives, partner with auditors, enhance financial reporting integrity, drive process improvements, and perform audits.

Manage and resolve complex liability claims independently: investigate coverage and liability, set reserves, direct litigation strategy, authorize payments within authority, pursue subrogation, prepare reports, and mentor junior staff.

Investigate, evaluate, and settle complex Defense Base Act and workers' compensation claims independently. Determine coverage and liability, set reserves, authorize payments, coordinate appraisals, develop subrogation, support litigation with counsel, prepare reports for clients/carriers, and mentor/train new hires.

Owns strategic accounts for large Broadspire clients, leading cross-functional teams to deliver claims management, cost containment, renewals, and upsell opportunities. Manages client onboarding, contract negotiations, reporting/benchmarking, and drives service improvements while supporting sales, billing, and staff development.

Manage, investigate, and settle complex liability claims independently. Determine coverage and liability, set reserves, authorize payments, coordinate litigation strategy with counsel, pursue subrogation, prepare client reports, and mentor/train staff.

Investigate, evaluate, and settle complex liability claims independently. Determine coverage and liability, set reserves, authorize payments within authority, manage litigation support, pursue subrogation, prepare client reports, and mentor/train team members.