Revenue Operations Lead

LiveKit is revolutionizing the AI landscape by providing the essential network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 Billion calls annually, 100,000+ developers globally, and industry giants like OpenAI, Character AI, Spotify, and Meta.

• obsessed with making the best product for our customers.

• are known as the go-to person for tackling tough problems

• work hard and can build and ship fast

• focused on polish, detail and quality

• are a fast learner, frequently picking up new tips, tricks, and skills.

The best way to impress us is with thoughtful ways you’d implement LiveKit, and potentially tinkering with it 😊

LiveKit is looking for a Revenue Operations Lead to own and optimize the systems, processes, and analytics that power our go-to-market engine. This is a high-impact, cross-functional role where you’ll partner closely with Sales, Marketing, Developer Success, and Finance to ensure our revenue organization is running efficiently and scaling smoothly.

You’ll be responsible for the full RevOps scope—from CRM administration and pipeline management to reporting, forecasting, and GTM process design. You’ll combine operational excellence with strategic thinking, ensuring the business has clear insights and a predictable path to growth.

This role is ideal for someone who thrives in a fast-moving startup environment, is comfortable building processes from scratch, and loves making data-driven decisions that drive measurable impact.

• Own and optimize the GTM tech stack (CRM, marketing automation, sales engagement tools, reporting systems).

• Design, implement, and refine sales and customer success processes to drive efficiency and consistency.

• Partner with GTM leadership to develop and maintain forecasting models and performance dashboards.

• Manage data integrity across CRM and related systems, ensuring accurate reporting and decision-making.

• Work with Sales and Marketing to define lead scoring, routing, and lifecycle processes.

• Analyze pipeline health and funnel metrics to identify bottlenecks and recommend improvements.

• Support leadership with board-level reporting, quarterly business reviews, and strategic planning.

• Evaluate and implement new tools that improve GTM team productivity.

• Collaborate with Finance on quota setting, compensation modeling, and territory planning.

• Act as the bridge between GTM teams and Product/Engineering when aligning on customer feedback and growth priorities.

• 5+ years in Revenue Operations, Sales Operations, or GTM Strategy at a high-growth SaaS or developer-focused company.

• Expert-level proficiency with CRM tools (e.g., Salesforce, HubSpot) and associated GTM platforms.

• Manage data integrity across CRM, Clay, and related systems, ensuring accurate reporting and decision-making.

• Strong analytical skills, with the ability to turn complex data into actionable insights.

• Demonstrated experience designing and scaling GTM processes from early stage to growth phase.

• Comfortable working cross-functionally with Sales, Marketing, Customer Success, and Finance leadership.

• Strong project management skills—you can juggle multiple priorities without losing sight of details.

• High level of ownership and comfort with ambiguity; able to create structure in a fast-changing environment.

• Excellent communicator who can influence stakeholders at all levels.

• Experience in a developer tools or API-based product environment is a strong plus.

• An opportunity to build something truly impactful to the world

• Contribute to open source alongside world-class engineers

• Competitive salary and equity package

• Health, dental, and vision benefits

• Flexible vacation policy