The Revenue Operations Analyst will manage the tech stack for the commercial team, enhance internal efficiency, and deliver analytics insights. Responsibilities include administering tools, maintaining data quality, and collaborating across departments to optimize metrics and support sales effectiveness.
Who we are
Hi there 👋 We’re Ethena, compliance training that customizes itself to you. Ethena combines top-rated training content with intelligent AI that builds and adapts training to reflect your company’s unique brand, roles, policies, and risks, so it feels like your team, whether that’s hard hats or virtual meetings. From auto-assigning courses based on HRIS data to transforming your policies into interactive training in minutes, Ethena helps People, Legal, and Compliance teams launch in days (not months) and cut learner seat time by up to 60% with adaptive learning paths. Ethena supports 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate. Over the past several years, we’ve delivered consistent, durable growth, including 120%+ net dollar retention, 95%+ gross dollar retention, and strong enterprise expansion across industries. Ethena has become a go-to compliance partner for modern, global organizations.
Beyond training, Ethena unifies core compliance tools, Hotline & Case Management, Policy Bot, and Phishing Simulator, into a single platform, with built-in audit trails and compliance controls teams can trust.
Trusted by teams at companies like Genesco, Asana, Pinterest, and Synaptics, it’s a great time to join us.
How we work
We’re a team that values diversity in all its forms and loves adding new perspectives. We ask thoughtful questions, challenge assumptions, and build with empathy, for customers and for each other. We care about craft, we love feedback, and we take ownership. We also embrace humor (yes, the puns are real), because doing serious work doesn’t have to feel so serious.
Our workforce is fully remote, and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones.
Who we're looking for
- We’re looking for a Revenue Operations Analyst to join our team.
- Our new Revenue Operations Analyst will own the commercial team’s tech stack to both improve our internal efficiency and deliver data-driven insights to customers.
Reports to
- Andrew Dixon, Director of Revenue Operations
What you'll do
- Administer and maintain the commercial team's tech stack, including Looker analytics, CRM platforms, marketing automation tools, and sales enablement software
- Act as an owner of Ethena’s data warehouse, where Ethena combines commercial data (e.g. Salesforce/Hubspot) with product data (our application)
- Own Ethena’s GTM systems and analytics: keep Salesforce + reporting humming, improve data quality, and ship automation + dashboards that help Sales/CS focus on the highest-leverage work
- Support the rollout of new tools, systems, and processes to enhance sales team effectiveness
- Collaborate with Sales, Marketing, Customer Success and Engineering to ensure we deliver scalable and accurate analytics insights to customers
- Develop, track, and analyze key metrics to improve performance across the commercial team
- Implement automation to streamline lead management, pipeline tracking, and reporting processes
What makes a great candidate
- Excellence with SQL and comfort taking complex data models and turning them into simple insights.
- In-depth experience with CRMs, marketing automation tools, analytics platforms, and sales enablement software
- You’ve owned production reporting and CRM/warehouse workflows in a revenue org before
- Background in RevOps / Sales Ops / GTM Ops / Biz Systems supporting Sales/Marketing/CS; comfortable owning Salesforce + BI + data warehouse joins
- Experience using Looker or similar tools such as Tableau
- A complete command of all things Excel
- A knack for data, a love of graphs, and a deep fear of numbers that don’t add up
- Excellent organizational skills with an ability to prioritize on the fly and operate autonomously
- Experience performing listed job responsibilities at a fast growing startup
- Ability to influence and collaborate with cross functional teams (Sales, Marketing, Customer Success)
- An entrepreneurial mindset - we’re an early-stage startup so we’re not just looking for someone to run a playbook. We want you to help build it.
- A “roll up your sleeves” mentality and comfort with ambiguity
- Passion for what we’re building here at Ethena
- An impeccable sense of humor
What's going to be the hardest part
- The most challenging part of the role is prioritizing urgent, ad-hoc requests from stakeholders with high-impact but less urgent strategic initiatives.
Compensation
- Salary range for this role: $90,000 - 115,000 USD annually
At Ethena, we're committed to fair and equitable compensation. We carefully evaluate each candidate's skills and qualifications to provide our best possible offer upfront. Our no-negotiation policy ensures that our first offer is always our best offer, promoting pay equity throughout our organization.
Physical Demands
This is sedentary work that primarily involves sitting/standing in a home office environment.
Location
Ethena is a remote-first organization and is currently hiring candidates based in the United States.
We are not currently offering employer visa sponsorship for this role.
AI Usage in Interviews:
We’re big fans of AI and use it heavily in our day-to-day work. That said, to ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during interviews. If you have questions or need accommodations, we’re happy to chat — just let us know.
Benefits
The benefits offered for this position can be found here. We provide unlimited PTO.
How to Apply
Applications for this position will be accepted via our job board. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our Chief People Officer, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.
Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
Disclaimer: The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Top Skills
Excel
Hubspot
Looker
Salesforce
SQL
Tableau
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