The Records Case Opening Coordinator manages client orders and subpoenas, ensuring accurate data entry, client communication, and problem-solving in a fast-paced environment.
About Us:
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description:
Job Title: Records Case Opening Coordinator
Position Summary:
Magna Legal Services is seeking a Records Case Opening Coordinator to join our team. This person will be responsible for reviewing and adding client orders to the system and court subpoenas that are submitted the client. This person will also communicate with the client and answer their questions daily. We are looking for someone that has great client service skills and strong attention to detail.
Key Responsibilities
- Review and add new client orders to the system
- Review, prepare and scan authorizations submitted by clients
- Learn and apply various court subpoena rules
- Review and understand court service lists
- Review, prepare and scan court subpoenas submitted by clients
- Contact with clients regarding questions on orders and document deficiencies
- Problem solve client inquiries/issues regarding orders
- Prioritize assignments
- Assist with confirming where requests should be sent to obtain records
Qualifications
- Minimum of 2-3 years in a relevant field, such as medical record retrieval, call center operations, customer service, collections, or a related area.
- Proficient computer skills; ability to navigate the internet, Microsoft Office Suite, and Outlook.
- Outstanding verbal and written communication abilities.
- Detail-oriented and self-organized
- Capable of managing multiple tasks and prioritizing responsibilities effectively.
- Ability to participate in a team atmosphere and fast-paced environment
- Excellent problem-solving skills
- Strong capacity for retaining and applying knowledge.
Compensation: USD $16.00 - $20.00 per hour.
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.
Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
Microsoft Office Suite
Outlook
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves supporting product sales as a technical expert, leading customer workshops, providing product demonstrations, and collaborating with sales and product teams. The consultant will also engage in competitive analysis and support marketing events to enhance client engagement and satisfaction.
Top Skills:
AICloud Software SolutionsServicenow
Insurance • Logistics • Software • Transportation • Business Intelligence
The Account Executive will engage prospects to qualify them for sales, manage accounts, and achieve sales targets while utilizing Salesforce for tracking.
Top Skills:
Salesforce
Fintech • Financial Services
Serve affluent consumer and small business customers by acquiring and deepening relationships, advising on banking, credit, mortgage, retirement and investment solutions, and partnering with specialists. Manage moderately complex client issues, adhere to compliance and risk controls, complete required licensing/SAFE registration, and provide guidance to branch colleagues while meeting sales and service objectives.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
