Prepares customer quotations and proposals, develops pricing and estimates for standard and special jobs, and supports outside sales. The role provides product guidance, follows up on quotes, negotiates and closes transactions, coordinates shipping and lead-time information, enters orders into the ERP system, and maintains customer relationships. It requires strong numerical, analytical, communication, customer service, multitasking, and problem-solving skills, along with at least one year of business-to-business industrial sales experience.
Job Description:
The Quotations Specialist will work closely with the outside sales team. The Quotation Specialist prepares accurate quotes for pricing and builds estimates for special items by gathering information and analyzing material and job costing. Possesses strong numerical skills and has an analytical mindset.
Primary responsibilities:
- Generates customer quotes and proposals based on customer’s requests via phone or email.
- Assists customers with providing product knowledge to determine correct products for customers’ applications and projects
- Consistently demonstrates superior customer service by combining system knowledge, sales, product, and problem-solving skills to exceed customer expectations
- Builds estimate, and prices standard and special jobs at a level that keeps our products competitive and maximizes profit
- Works together with multiple departments (i.e., SCM, Repair & Service, Manufacturing & Production, Logistics) as needed to ensure accurate quotes and lead times
- Follows up on quotations and modifies quotes as necessary
- Follows up on quotes and proposals, negotiates as needed and closes transactions
- Coordinates shipping, material information requirements for products and any other incidental involved in getting the right product to the customer at the right time
- Enters orders in company’s ERP system based on established rules and practices
- Maintains strong working business relationships with established and new customers
- Works closely with Outside Sales Team and provides feedback and communication regarding accounts.
- Other duties may be assigned
Skills/Qualifications:
- At least one year of business-to-business industrial sales experience.
- Ability to multitask to meet deadlines
- Must feel comfortable working in a dynamic, team-based environment where priorities are continually changing.
- Able to follow verbal and written instructions with minimal supervision within specified time frames
- Able to identify problems and offer alternative solutions and/or courses of action based on available resources
- Ability to communicate effectively with internal partners and external customers through multiple means such as email and telephone
- Excellent verbal and written communication skills
- Experience and skill using Infor SXe software system is a definite plus
- A strong sense of urgency and commitment to effectively and timely service our customers
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Company Statement:
PSS Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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