Reviews insurance files for quality and accuracy, applies workers compensation and general insurance knowledge across multiple states, documents findings, provides constructive feedback, supports training, and manages shifting priorities across departments. The role requires strong communication, attention to detail, high-volume review experience, and familiarity with workflow and documentation tools.
This is a remote position.
Position: Quality and Training Analyst
Location: Remote
Experience: 5+ years
- 3+ years of related professional experience such as working with in an insurance quality analyst, underwriting role or premium audit role.
- Comprehensive knowledge of workers compensation in multiple states along with general insurance knowledge.
- Strong attention to detail with the ability to review files accurately and consistently across high volumes.
- Clear written and verbal communication skills, including the ability to document findings and provide feedback in a constructive and straightforward way.
- Comfort managing work across multiple departments and shifting priorities simultaneously.
- Experience working with project management or workflow tools such as Jira, and documentation platforms such as Confluence, preferred.
- Experience communicating in internal chat platforms, like Slack or Teams.
Similar Jobs
.png)
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Conducts quality audits across underwriting, premium audit, and customer service departments; analyzes review data to identify trends and training opportunities; helps develop and deliver training; maintains process, authority, and governance documentation; facilitates calibration and quality meetings; coaches employees on procedures, systems, regulations, and expectations; and supports process improvement and implementation of new workflows.
Top Skills:
ConfluenceJIRAMicrosoft TeamsSlack
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Deliver and configure Microsoft Dynamics 365 Business Central implementations for manufacturing and distribution clients, including complex configurations, development, integrations, requirement gathering, functional and technical design, solution recommendations, data management, and use of ERP implementation standards. Support R&D and client-facing delivery initiatives, ensuring clear communication and project execution.
Top Skills:
ErpMicrosoft Dynamics 365 Business Central
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Manage audit engagements, oversee team operations, ensure GAAP compliance, provide guidance on accounting matters, and participate in business development.
Top Skills:
CcifpCpaFasb Accounting StandardsGaap
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
