QA Engineer

At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast.

📣 We've recently joined forces with Grammarly, the trusted AI assistant for communication and productivity used by over 40 million people and 50,000 organizations worldwide. Together, we’re creating the AI-native productivity suite that will redefine the future of work.

Grammarly is No. 11on the Forbes Cloud 100, one of TIME's 100 Most Influential Companies, and one of Fast Company's Most Innovative Companies in AI. Companies like Atlassian, Databricks, and Zoom rely on Grammarly's technology, which integrates seamlessly with over 500,000 applications and websites.

As part of Grammarly's productivity suite, you'll join the Superhuman team in shaping the future of email and communication.

At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.

As a QA Engineer at Superhuman, you’ll be the champion of quality in your pod — making sure everything we ship is fast, reliable, and delightful. You’ll collaborate across Product, Engineering, and Delight teams, deeply understand what we’re building and why, and own the testing process from start to finish. You will:

Champion quality in your pod:

• Partner with teammates to define and deliver amazing product experiences
• Plan and execute manual testing for new features and releases
• Build tools and processes that make it easy for others to contribute to testing
• Verify code changes and run regression testing as needed
• Continuously improve our test processes and tools

Own and drive bug fixes:

• Lead weekly bug triage, ensuring issues are fully documented and prioritized
• Investigate and resolve issues that don’t require code changes, including debugging single-user problems
• Track bug fixes within the pod and help ensure timely resolution

Expand our test automation:

• Contribute to Playwright test coverage
• Guide the team on where to focus automation for the biggest impact

• Experience: You have 5+ years of software testing experience, with at least 1+ year of writing and managing tests in Playwright. You have experience with both manual and automated testing.
• Delight Focused: You take pride in building elegant and beautiful products with a remarkable level of quality. You care about the customer experience and have astonishing attention to detail.
• Expertise: You use logging, SQL, scripting, and other tools to debug tricky issues and automated tasks and your testing workflow.
• Problem Solver: You excel at understanding, breaking down and solving complex problems. You think deeply about the best way to test features and find novel ways to test novel features.
• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Prioritization: You know where your time will have the most impact and can focus your testing in critical or weak areas. You know when to ask for help, and offer to help when others need it.
• Start-to-Finish Ownership: You own quality for your pods, putting in the work to test everything and speaking up when you have concerns.
• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.
• Proactive positivity: You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.
• Location: We're open to you joining us from your home office in Mexico or Argentina.

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future.

LATAM: $45,000 – $62,000 USD (Argentina) and $794,000 – $1,092,000 MXN (Mexico)

We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).