Easy Apply
Easy Apply
As Manager of Solutions Architecture, oversee a team focused on deploying Grammarly's products to enterprises, driving customer adoption, onboarding, and technical support.
Manager, Solutions Architecture- United States or Canada; Remote
Grammarly offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs.
This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.
About Grammarly
Grammarly is the world’s leading AI writing assistance company, trusted by over 40 million people and 50,000 organizations. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.
The Opportunity
Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.
As the Manager of Solutions Architecture, you will drive the adoption of frontier AI by enabling the deployment of Grammarly’s products (Grammarly, Coda, and Superhuman) across Enterprise Tech companies and digital-first organizations. You'll leverage your technical skills and consultative experiences to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and consistency.
In this leadership role, you will oversee a team that combines technical acumen with a customer-first mindset to ensure successful onboarding, implementation, and ongoing optimization of Grammarly’s platforms. The Solution Architecture team is pivotal in translating complex business needs into scalable solutions while providing proactive guidance and white-glove service to our enterprise clients.
The Solutions Architect is a unique role at Grammarly that combines elements of onboarding new customers, process optimization, solution design, and technical implementation and troubleshooting skills. In this role, you’ll be responsible for developing team capabilities, setting delivery standards, and collaborating across departments to enhance customer experience, drive adoption, and maximize the value customers get from Grammarly’s product suite.
In this role, you will:
- Lead, coach, and mentor a team of Solutions Architects, ensuring high-quality customer engagements and professional development. Set goals and reviews for your team, promoting growth and output.
- Set the vision, strategic direction, and execution plays for Solutions Architecture, developing scalable processes, best practices, and internal tooling to enhance delivery.
- Serve as an escalation point for complex technical challenges, partnering with customers and internal stakeholders to ensure swift resolution.
- Drive customer value by ensuring your team consistently delivers best practices, insights, and strategic guidance that align with Grammarly’s capabilities with customer goals.
- Mentor team and guide them on how to consult customers on their overall AI adoption strategies, focusing on post-sales technical excellence, including use case scoping, technical champion building, and project execution.
- Collaborate cross-functionally with Sales, Customer Success, Care, Product, and Engineering to ensure a seamless customer journey and to relay customer feedback.
- Hire, onboard, and develop top talent, fostering a high-performance, collaborative, and inclusive team culture.
- Continuously refine and improve internal frameworks and knowledge sharing to ensure consistency, scalability, and excellence in service delivery.
- Track and report on key metrics related to customer adoption, satisfaction, technical issue resolution, and team performance.
Qualifications
- 4+ years of direct team leadership experience
- 6+ years of experience as a Solutions Architect, or similar post-sales technical role
- Have experience working with Digital Native focused customers (Vertical Enterprise SaaS, Horizontal Enterprise SaaS, Consumer Technology Companies, PaaS, etc.)
- Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
- Have excellent communication, collaboration, and coaching abilities
- Proven success managing technical teams in enterprise SaaS environments, with a strong understanding of onboarding, implementation, and ongoing technical engagement.
- Experience working with low-code/no-code platforms, APIs, workflow automation, and data-driven solution development.
- Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences.
- A strategic thinker with a track record of driving operational excellence and customer success in complex enterprise environments.
- Skilled in stakeholder management and relationship building across all levels of customer organizations.
- Strong problem-solving skills and a bias for action, with a commitment to continuous learning and process improvement.
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
- Embodies our EAGER values—Ethical, Adaptable, Gritty, Empathetic, and Remarkable.
- Inspired by our MOVE principles—Move fast and learn faster; Obsess about creating customer value; Value impact over activity; Embrace healthy disagreement rooted in trust.
Compensation and Benefits
Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. The expected “On Target Earnings” (OTE) for this role are outlined below and may be modified in the future.
For North America
United States:
Zone 1: $212,000 – $290,000 OTE/year (USD)
Zone 2: $191,000 – $260,000 OTE/year (USD)
Canada:
Zone 1: $202,000 – $279,000 OTE/year (CAD)
The commission portion for this role will be 20% of the On-Target Earning (OTE).
For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.
We encourage you to apply
At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).
#LI-Hybrid
Top Skills
Ai Writing Tools
APIs
Data-Driven Solution Development
Low-Code/No-Code Platforms
Workflow Automation
Similar Jobs at Grammarly
.png)
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a QA Engineer, you will ensure quality in product releases through testing, bug fixes, and enhancing test automation, collaborating across teams.
Top Skills:
PlaywrightScriptingSQL
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Salesforce Administrator will enhance Grammarly's Salesforce platform, improving data integrity, process efficiency, and governance while collaborating with cross-functional teams.
Top Skills:
FlowLeandataSalesforceWorkato
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
