Project Manager

At Harris Govern, we develop cutting-edge software solutions designed to deliver comprehensive and innovative technology to county governments across the nation. We are currently seeking a Project Manager to join our team. This role involves leading complex projects, collaborating with cross-functional teams, and ensuring the successful delivery of our software solutions. Utilizing the established project management methodologies, the Project Manager will be results-driven and lead a team of implementation specialists in delivering projects on schedule and on budget while meeting scope requirements.  

The Project Manager is responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction.  The Project Manager is also responsible for project profitability, resource capacity planning, activity planning, and ensuring that the implementation team members maintain an expected level of billable utilization. The successful candidate will be part of the Project Management Organization (PMO) reporting to the PMO Director.

What will be your impact?

• Work closely with customer Project Managers to ensure successful completion of software implementation projects.
• Develop and execute project plans and monitor progress.
• Consistently manage customer expectations and ensure delivery of quality service.
• Ensure projects conform to the established project management standards and processes
• Perform project administration such as project plan updates, resource planning, capacity planning, expense management, budget management, project time entry review, and invoice processing.
• Provide updates to management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate.
• Lead and motivate project teams towards accomplishing their work effectively and efficiently.
• Ensure the project team members are appropriately tasked for successful execution of the established project plans.
• Assist in overall scheduling and coordination of implementation resources.
• Conduct post implementation project reviews. Capture and apply lessons learned for continuous process improvement.
• Prepare monthly project level reports to management for project performance evaluation as required.
• Responsible for preparing and reporting project forecast and financials to management on an ongoing basis.
• Responsible for working capital, ensuring that milestones and work in progress are approved, invoiced, and paid in a timely manner.

What are we looking for?

• Bachelor’s degree or equivalent in an associated discipline
• 2+ years managing software implementation projects, preferably in the local government sector
• Possess strong cross-group negotiation, communication (written and verbal), and conflict management skills
• Possess relevant experience with contract negotiations and customer management
• Possess a deep understanding of all activities associated with software system implementations
• Possess superior presentation and planning capabilities
• Ability to maintain a calm demeanor in challenging situations
• Proficiency with Microsoft Office Suite (Teams, Excel, Word, Outlook, PowerPoint, Visio)
• Proficiency with Microsoft SharePoint
• Proficiency with online project management tools