Who We Are:
Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.
Role Overview - Sr. Insights Analyst / Qualtrics Specialist
Escalent is seeking a Sr. Insights Analyst / Qualtrics Specialist to join our Financial Services team. This individual-contributor role blends market research execution, analysis, and client-facing insights with hands-on use of Qualtrics for surveys and dashboards. You will help design and deliver research for well-known brands, translate data into clear findings, and communicate results directly with clients, with guidance from experienced team members. This is not an entry-level position; the role is intended for candidates with 1–3 years of relevant work experience.
Our industry groups have a diverse set of clients offering you the chance to work on projects ranging from large quant studies that are fielded internationally, or smaller highly custom studies that may include a mix of qualitative and quantitative methodologies to manage. Across our teams, we have great people, great work, and clients that treat us like an extension of their team. In addition, we have internal experts to help you learn and grow analytically, plus navigate the nuances of our clients' business or industry.
The salary range for this position is $67,000 - $95,000. If this is not the right level for you, please check out our other postings. This position is primarily remote; however, if you prefer a hybrid option, we have offices available in Chicago and Boston.
Responsibilities
- Participate in study design meetings with project team and/or clients.
- Execute research projects using a variety of research methodologies, collaborating with project teams to support delivery.
- Demonstrate understanding of survey sampling concepts, their impact, and use.
- Draft questionnaires using our preferred questionnaire writing processes.
- Format surveys and prepare for programming; program and test Qualtrics surveys using standard features such as skip logic, randomization, quotas, and embedded data, with guidance as needed.
- Monitor fieldwork and data quality, validate incoming survey data, and discard non-qualified respondents (set and apply strike criteria); investigate routine issues and partner with experienced team members on more complex troubleshooting.
- Execute phases of the analysis plan with guidance from experienced team members.
- Analyze research results and create graphical displays that communicate key findings and their implications for clients.
- Create reports that include effective graphs, tables, summaries, and narratives.
- Build and maintain client-facing Qualtrics dashboards for ad hoc research and tracking programs, translating research outputs and crosstabs into clear visualizations and supporting data updates and KPI consistency across waves.
- Contribute to client presentations of research findings and dashboards, respond to questions within your area of responsibility, and incorporate feedback with support from the project team.
- Document survey and dashboard requirements, testing, and updates clearly so project teams can maintain consistent, accurate deliverables.
Qualifications
- Must have a Bachelor degree in a related field.
- Minimum 1 year of prior Market Research experience (as Intern or entry-level market research role).
- Prefer 2–3 years prior work experience in market research supplier role.
- Must demonstrate knowledge of basic statistics, research procedures, and survey methodology.
- Proficiency in SPSS required.
- Experience with data mapping, troubleshooting data that doesn’t make sense, weighting data, etc.
- Hands-on familiarity with Qualtrics survey programming and/or dashboard development; experience with both is preferred, with willingness to build skills in the other area.
- Ability to translate survey data and research outputs into clear visualizations and client-ready insights; experience working with crosstabs and tracking studies is a plus.
- Must have effective communication skills, both verbal and written.
- Must show strong organizational skills, time management and attention to detail abilities.
- Works well on multiple projects simultaneously and under pressure.
- Must be proficient in MS Office (Word, Excel, and PowerPoint).
Compensation, Benefits, and Culture
- Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
- 401k with Company Match
- Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
- Paid Parental leave: 8 weeks
- Paid Sick Leave: up to 8 weeks
- 12 Paid Company Holidays
- Hybrid/Virtual Work - Virtual-first workforce with employees in most states
- Salary range for this role is $67,500 - $95,000
Where required by applicable state or local law, the base pay for this position will be no less than the applicable minimum wage. Actual compensation will be determined based on the applicable legal requirements, as well as the candidate's qualifications, experience, and location.
EEO/AA EMPLOYER M/F/V/D
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/
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