Programming Specialist

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
NBC Universal is seeking a Programming Specialist to join a driven and highly motivated team located in Centennial, CO as part of the Program Operations Media Operations team. This Specialist role will have a primary focus on international play-out delivery and will gain valuable experience in our enterprise systems. The ideal candidate will work collaboratively with the rest of Media Operations, Product, QC, Compliance, Edit and Engineering teams across multiple site locations.
Responsibilities:

• Closely integrate with Program Planning teams to gather insights such as high-profile premieres, volume fluctuations and special stunts. Determine requirements and timelines to ensure media is prepped and delivered to accommodate channel strategy
• Track digital media fulfillment in Media Asset Management system, ensuring content is prepped in every queue by SLA. Prioritize media prep during times of influx.
• Develop strong partnerships with Media and Post Operations, communicate and collaborate to prepare for volume increases, special requests and quick turns.
• Closely partner with Promo and VOD colleagues, ensuring content is prepped on time for on-air campaigns and VOD deliverables
• Manage escalations from playout and clients. Ensure channel inquiries are responded to with appropriate follow up and resolution.
• Partner with localization team to ensure all channel language requirements are captured, digital proxies delivered and returned languages pass QC
• Place orders in various order management systems
• Track content missing lists, ensure all media is delivered to SLA
• Will be expected to upload new content if there are issues- must have complete understanding of internal workflow tools that the Specialist would be trained on.
• May be asked to assist on other assignments across the team pending bandwidth.
• Is expected to be available off hours if there are critical issues.

Qualifications
Requirements:

• BA/BS in a related field and/or equivalent experience
• 2+ years of experience in a production, post-production or broadcast environment.
• 2+ in a role requiring effective communication with diverse audiences, ranging from non-technical senior leadership executives to technical professionals and operations staff.

Desired Characteristics:

• Superior customer service skills
• Ability to manage a high volume of emails while maintaining timely responsiveness
• Highly developed communication and oral presentation skills
• Must be willing to work on site in Centennial, Colorado or New York, New York
• Must be willing to work weekends and holidays as needed with advance notice
• Proficiency in additional languages is a plus

Additional Requirements:

• Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $60,000 - $75,000
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].