Media Operations Technician

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
Job Description
Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal's distribution outlets, including its cable networks, owned television stations and online destinations. A QC Technician must perform quality control of content for NBCU Studio distribution using several technical processes & technologies including, but not limited to, Audio/Video QC, subtitle QC, audio language recognition, order prioritization, cross team communication and troubleshooting.
Responsibilities

• Perform quality control of all digital media for Studio Fulfillment distribution.
• QC all content for distribution - Ensure technical specifications for all encoded and transcoded files including foreign languages with the expectation of making zero errors or defects.
• QC and segmentation off all content being stored into NBCU's serving library.
• Learn and perform all media prep processes in the Media Operations Center & any additional processes that are created in the future.
• Provide delivery support of digital media to internal departments, studio needs and external partnerships
• Troubleshoot basic problems and issues in the media prep workflow following escalation procedure and maintaining client communication.
• Occasionally provide documentation regarding workflow Standard Operating Procedures.
• Additional duties as needed and assigned by Supervisor(s).

Qualifications
Basic Qualifications:

• A High School Diploma and relevant certification or Associate's Degree in Media or Communications, or equivalent professional experience in broadcast, digital, or post production role.
• A solid understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements.

Desired Characteristics

• 1+ years of experience in a production, post production, broadcast, or communications environment
• 2+ years' of experience in a job or school related activity using computers and software applications including MS outlook, MS Word, & MS Excel.
• Knowledge of various media formats/VTRs (Digibeta, HDcam, XDcam), file types (QT, WMV, MXF, DNX, DV, etc) and video standards (NTSC, PAL)
• Basic understanding of digital video/audio including compression codecs, file systems, file transfer applications and Content Distribution
• Experience in international broadcast operations or media especially in a quality control capacity.
• A team player, who is always respectful, follows rules and policy, has good communication skills, and maintains a positive attitude.
• A punctual, hardworking, disciplined, and dependable individual
• Experience in a fast paced, quick turn and/or live broadcast environment.
• Fluency or intermediate understanding of other languages
• Understanding of international files standards & frame rates
• 2-5 years of experience in the multi-channel broadcast facility doing content-prep and quality-control work
• Professional experience with SD & HD tape decks and/or file formats and specifications.
• Intermediate understanding of audio and video signal flow (waveform monitors, vector scopes, patch bay and routing systems)
• Prior experience using Media Asset Management (MAM) and centralized workflow software.

Additional Job Requirements:

• Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered (Job # 51494107).
• Must be willing to work in Centennial, CO- This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
• Must have unrestricted employment authorization to work in the United States.
• Must be at least 18 years old.
• Must be willing and available to work any shift including overnight shifts, weekends, and holidays to meet the needs of a 24x7/365 operation, with possibility of schedule changes based on business needs and priorities.
• Must be willing and able to view all content including that considered to be mature in nature, repetitive, and potentially controversial

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $60,000
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].