Program Manager ll - Retail Wireless Portfolio

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Candidates must be willing to participate in at least one in-person interview:

The Retail Wireless team, serving the Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, business models, and innovative strategies. This role addresses complex operational bottlenecks, cross-system dependencies, and enterprise-wide scope management across multi-functional initiatives. Success requires translating high-level strategic goals into detailed technical business requirements while bridging communication between technical and non-technical business units. By leading structured problem-solving efforts and implementing scalable workflows, the position ensures seamless execution in a fast-paced environment.

What Success Looks Like (Objectives):

• Develop and execute comprehensive program plans outlining prioritization, scope, timelines, resource allocation, and cross-system dependencies
• Gather, document, and manage detailed business requirements and product use cases to guide IT development and support customer-centric designs
• Serve as the central communication bridge across cross-functional departments to report program status, mitigate business risks, and manage executive stakeholders
• Drive cross-functional alignment and consensus to manage project scope, address dependencies, and eliminate operational blockers
• Apply structured problem-solving frameworks and root-cause analysis to resolve system bottlenecks and cross-team conflicts
• Champion modern project management platforms and AI productivity tools to create scalable, transparent workflows

Core Skills and Competencies (What you’ll bring):

• Exceptional analytical, problem-solving, and structured project management abilities
• Strong communication and interpersonal expertise with the ability to influence leadership, build consensus, and resolve organizational conflict
• Proven adaptability, proactivity, and customer focus when operating within fast-paced enterprise environments
• Deep capability in capturing, documenting, and managing cross-functional technical requirements and organizational impacts
• Proficiency leveraging enterprise tools such as Google Suite and related PM solutions
• AI literacy and application skills to drive continuous workflow optimization and productivity enhancements

Minimum Requirements:

• Bachelor’s Degree in Business, Computer Science, Information Technology, or a related field
• Critical experience leading technical business programs and managing cross-functional initiatives within fast-paced environments
• Must be proficient in:
• Google Suite
• ServiceNow
• Snowflake 
• Hive
• Atlassian and modern project management software

Visa sponsorship not available for this position

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)