Own and improve the seller experience for US sellers selling in Latin America. Resolve cross-border operational issues across account management, IT, product, and shipping teams. Design and automate manual workflows, establish KPIs, and build dashboards that improve visibility into seller processes and reduce manual intervention.
Descripción breve
At Mercado Libre we are democratizing commerce and financial services to transform the lives of the people in Latin America. Join this purpose!
Our Marketplace is the place where buyers and sellers conveniently find the widest range of products and services available at the most competitive price. We constantly seek to improve our commercial, product and marketing services, guaranteeing a unique experience for those who enter our site. Would you like to revolutionize e-commerce?
We have a challenge for those who:
- Show entrepreneurial energy: they are motivated by curiosity, they never give up and they focus on exceeding their own limits.
- Give their best because they like to work with commitment and dedication.
- Experience changes as opportunities and learn from their mistakes.
- Excellence and execution are key to the way they do things.
- Promote a good work environment, bring joy and fun.
- Know how to connect with other people and enjoy working as a team.
Imagine undertaking challenging, dynamic and innovative projects and being responsible for:
- Own, build and drive the Seller experience for US sellers selling in LATAM.
- Owning issue resolution across international teams, serving as the point of contact for resolving issues that impact the daily operations of sellers, acting as a bridge between Account Managers, IT, Product, and Shipping.
- Design and automate currently manual operational processes—such as validation workflows—reducing manual interventions by sellers and account managers.
- Define and implement KPIs and dashboards to provide internal teams with visibility into sellers' status across each process, replacing current manual tracking.
Qualifications:
- Bachelor's Degree.
- 4 years of sales experience using CRM tools, and Microsoft Excel.
- Valid visa and/or permanent work authorization required.
- Spanish language skills are preferred.
Our Proposal:
- Being part of a company with an entrepreneurial spirit where we love to think big and long term.
- Be the protagonist of your development in an environment of opportunities, learning, growth, expansion and challenging projects.
- Share and learn as a team with great professionals and specialists.
- An excellent work environment, with everything you need for you to have a great experience.
Similar Jobs
Fintech • Payments • Software • Financial Services
Own the full sales cycle for mid-market commerce merchants across Cash App Pay and Afterpay. Responsibilities include prospecting, pipeline development, discovery, business-case creation, proposal development, negotiation, contracting, cross-functional deal coordination, forecasting, and merchant relationship management. The role requires meeting revenue targets, providing market feedback, improving sales processes, and representing the company at merchant meetings and industry events.
Top Skills:
Salesforce
Fintech • Payments • Software • Financial Services
Own the full lifecycle of programmatic and social advertising accounts, including prospecting, closing, campaign execution, retention, and expansion. Translate advertiser objectives into targeted campaigns, monitor performance, optimize ROI, and develop client relationships. Evangelize commerce media internally, collaborate with Strategy, Data Science, Product, Marketing, and Payments teams, and help build sales narratives, case studies, playbooks, and processes for a new commerce media business.
Top Skills:
AttributionAudience TargetingBrand SafetyCampaign MeasurementCommerce MediaDspsProgrammatic AdvertisingSocial Advertising PlatformsSsps
Fintech • Payments • Software • Financial Services
Own the full-cycle sales process for mid-market commerce merchants across North America, from prospecting and qualification through negotiation, contracting, launch, and handoff. Build pipeline, develop account plans, lead consultative discovery, create business cases, negotiate commercial terms, coordinate cross-functional deal teams, maintain Salesforce forecasts, and meet revenue targets. The role also contributes market insights, sales enablement, process improvements, and represents Cash App and Afterpay at merchant meetings and industry events.
Top Skills:
AfterpayCash App PaySalesforce
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
