Camping World is seeking a Product Specialist Advisor for our growing team. A Product Specialist Advisor works directly with the customers and dealership partners to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments.
What You’ll Do:
- Interact daily with customers to promote specialized product needs and installations.
- Review each job for proper sizing, colors and placement, prior to scheduling job for installation.
- Maintain and update prepayment logs and contact managers to keep customers apprised of work progress.
- Schedule installation appointments with designated service staff members.
- Monitor daily parts traffic, including ordering, and receiving parts for installations.
- Inspect vehicle to ensure proper parts are ordered.
- Conduct RV walkthrough orientations.
- Provide excellent overall customer service.
- Maintain a safe and clean work area for customers and coworkers.
- Consistently promote company programs including warranty sales and Good Sam Membership Programs.
- Cross-train to perform other duties as necessary.
- Perform other miscellaneous duties as assigned.
What You’ll Need to Have for the Role:
- High School diploma or GED equivalent preferred.
- At least one year of sales experience is preferred.
- At least one year of previous working with RV or camping products is preferred.
- Valid driver's license.
- Experience in the Microsoft Office Suite (Word, Excel, Outlook) and Microsoft 365 tools such as Teams, SharePoint, and OneDrive. Able to navigate internal company systems and conduct effective online research.
- Excellent organization and follow-up skills.
- Periods of standing, stooping, crawling, and bending.
- Must be able to lift 25 lbs at a time and/or moving up to 50 lbs with assistive devices.
- Ability to work weekends.
- Ability to work extended hours and holidays.
- May work outside and be subject to weather conditions such as hot/cold temperatures.
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $45,000 - $60,000 or more. This is a commission-based role with uncapped commissions.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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