Product Owner, Salesforce

Job Title:Product Owner, Salesforce

Role Overview:

The Salesforce Product Owner at McAfee will play a critical role in designing, building, optimizing, and maintaining a customized solution within the Salesforce Experience Cloud platform to meet specific business needs and enhance the Support Portal functionality and User Experience. Reporting to the Director of Customer and Frontline Self-Service, you will be responsible for integrating advanced plugins into the Salesforce platform while developing best-in-class practices for SEO and User Experience design. The ideal candidate has a strong background in developing and customizing Salesforce applications, as well as experience in designing and implementing complex solutions, combined with a passion for improving customer experiences through innovative technology.
This is a remote role based in the United States with a preference for Dallas, TX and/or San Jose, CA. We are only considering candidates currently based in the United States and are not offering relocation.

About the role:

• Custom Application Development - Create and maintain custom solutions by designing and developing Salesforce applications.

• SEO Optimization – Configure experience cloud to greatly improve and adhere to SEO strategies

• Programming and Maintenance – Supporting, maintaining, and improving the working of existing Salesforce applications for optimal functionality.

• Data Analysis and Feedback Loops

• Collaboration and Support – Work collaboratively with technical teams to collect and document requirements for Salesforce solutions.

• Apply new innovations and Best Practices

• Testing and Quality Assurance – Identify and troubleshoot issues related to Salesforce integrations and applications.

• Security – Ensure compliance with security and development standards of Salesforce. 

About you:

• 3-5 years of demonstrable experience in development, specifically, Salesforce Experience Cloud.

• 10+ years experience in a related field

• Knowledge of Apex, Visualforce and other Salesforce development technologies.

• Understanding of Salesforce data model, including standard and custom objects, custom configurations, relationships and fields.

• Ability to communicate technical concepts effectively to both technical and nontechnical stakeholders.

• Proficient understanding of Salesforce administration, including Salesforce Lightning framework, Salesforce Service Cloud, and Salesforce Marketing Cloud.

• Strong passion for improving the user experience through enhancements in tools & technology. 

#LI-Remote

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• 401k Retirement Plan
• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
• Paid Parental Leave
• Support for Community Involvement
• 14 Paid Company Holidays
• Unlimited Paid Time Off for Exempt Employees
• 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

The starting pay range for this position is $135,910.00-$223,285.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.

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