Product Owner (CRM)

In collaboration with Product Management, you will own the definition and delivery of specific features of our CRM solution and will be a key contributor in our overall product strategy. With thousands of customers and a robust partner network, your actions and contributions will have far-reaching impacts on one of Unanet’s fastest-growing product line. Your strength will come from your dedicated scrum team, one that is comprised of experienced engineers that have built advanced web and mobile applications in several organizations.

What You’ll Do

• Research, define, and design requirements and scope through epics, user stories, and diagrams
• Validate functionality and workflows to ensure we’re solving the right problems for our customers
• Understand our customer profiles and user personas for one of our fastest-growing product lines by serving as the voice of our customer for your engineering team
• Partner with a variety of stakeholders and cross-functional teams to execute on our product roadmap by planning and prioritizing objectively
• Set your engineering team up for success by collaborating with them in sprint activities, providing them with relevant user stories and guiding them in estimation
• Own and manage the intake of work to your product backlog including day-to-day grooming and prioritization; facilitating iteration planning efforts to ensure your development team has organized work
  

Your First 90 Days 

In your first 30 days, you’ll understand our product from the lens of its current capabilities and what is to be delivered in the coming year. In partnership with Product Management, clarify and realign requirements by helping refactor user stories, increasing our likelihood of success in delivery. Work with our Scrum Master, Tech, and Team Leads to better understand your team’s nuances and capabilities. 

In your first 60 days, you’ll work with internal and external stakeholders to help understand the direction we’re going in and why. Empowered by what you have learned, you’ll work with Product Management to question, redefine and reprioritize the roadmap for the next three (3) quarters. Working with your Scrum Team, you’ll define and solidify future deliverables. 

By day 90, you’ll have helped plan our roadmap for the next two quarters. You’ll guide your Scrum Team as they execute on this plan. You’ll partner with your peer Product Owners to proactively define, rank and groom cross-team dependencies and ensure planned initiatives are deliverable. 

Who You Are 

• 3+ years of software product owner or business analyst experience in an Agile environment
• Experience leading scrum teams, bringing multiple B2B software feature enhancements and bug fixes to market
• Experience working with internal and external stakeholders to collect business, functional and technical product requirements
• Comfortable with technical architecture and can map out data flow diagrams with ease
• Working knowledge of JIRA  
• Detail-oriented, with strong execution and product delivery skills
• Strong technical writing and visualization skills 
• Ability to identify gaps, program risks, and proactively address them
• Ability to work under tight deadlines  

Your Differentiators 

• Exposure to AI-first software development
• Attitude that encourages collaboration, self-organization, accountability, and a drive to deliver high-quality products 
• Values teamwork, analysis, design, and execution for high-impact product initiatives 

Our Values 

• We are a Team. Employees, customers, and partners working together.
• We are Customer-Focused. Customers are the heart of everything we do.
• We are Driven. Seeking exceptional outcomes.
• We Own our Success. Every employee has a stake in our company.
• We do the right thing and have fun in the process.

The salary range for this opportunity is $107,500 - $126,525 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits.   

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.